This is a mid-management position. The primary responsibilities are to directly manage and supervise the detective and patrol divisions.

Duties and Responsibilities

• Directs, manage and supervise detectives and patrol sergeants
• Conduct annual performance evaluations; detectives and patrol sergeants 
• Monitor employee performance, maintain conformity with policy and procedures, and participates in disciplinary matters
• Participate in recruitment and retention of employees
• Create work schedules, authorize leave, vacation and overtime
• General oversight of patrol operations
• Incident / Case management; prioritize and assign cases based on severity and solvability factors
• Approves reports, assist with quality control and distribution of the cases
• Manage and control online and walk-in complaints
• Oversee equipment and items assigned to detective division; perform inventory checks
• Identifies department training needs; coordinates and documents training
• Assures minimum staffing needs are met
• Handles citizen complaint as assigned regarding individual deputies
• Performs patrol functions as needed
• Command and control of major investigations
• Conduct criminal investigations in the jail
• Conduct internal investigation as assigned by the Captain and/or Chief Deputy
• Provides leadership to subordinate employees by providing purpose, direction, and motivation
• Manage and supervise the Electronic Monitoring Program (EMP) and other alternative incarceration programs
• Fosters positive attitudes among all employees
• Provides positive working relationships between the Jackson County Sheriff’s Office and all other municipal, county, state, and federal agencies as needed
• Other duties as assigned by the Captain, Chief Deputy, or the Sheriff

Qualifications and Education Requirements 

• High School Diploma or equivalent
• Associate’s Degree or a minimum of 60 college credits 
• Five (5) years’ experience as a certified law enforcement officer
• Management/supervisory experience preferred 

Knowledge

• Knowledge of police communication methods and techniques
• Knowledge of weaponry, public safety, and security operations, rules, regulations precautions, prevention, and the protection of people, data and property
• Knowledge of laws, court procedures, precedents, government regulations, executive orders, agency rules and the democratic political process
• Knowledge of state statutes, county ordinances and other regulations which apply to county lands and facilities

Skills

• Excellent interpersonal skills in dealing with the public in enforcement situations required
• Utilize effective communication skills; be polite, courteous and professional in manner
• Problem Identification skills – identifying the nature of problems
• Social Perceptiveness skills – being aware of other’ reactions and understanding why they react the way they do
• Critical Thinking skills – using logic and analysis to identify the strengths and weaknesses of different approaches
• Speech skills – talking to others to effectively convey information
• Active Listening skills – listening to what other people are saying and asking questions as appropriate
• Judgment and Decision-Making skills – weighing the relative risks and benefits of a potential action
• Information Gathering skills – knowing how to find information and identifying essential information
• Active Learning skills – working with new material or information to grasp its implications
• Information Organization skills – finding ways to structure to classify multiple pieces of information
• Writing skills – communicating effectively with others in writing as indicated by the needs of the situation
• Social Perceptiveness skills – being aware of others’ reactions and understanding why they react the way they do

Ability

• Documenting/Recording Information – entering, recording, storing, or maintaining information in written, oral or electronic data format
• Resolving Conflict, Negotiating with Others – handling complaints, arbitrating disputes, resolving grievances or otherwise negotiating with others
• Communicating with Other Workers – observing, receiving, and otherwise obtaining information from all relevant sources via contact with supervisors, fellow workers and subordinates, the public, government and other external sources
• Operating Vehicles or Equipment – running, maneuvering, navigating, or driving vehicles or mechanized equipment
• Performing General Physical Activities – performing physical activities that require moving one’s whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs such as in physical handling of persons or objects
• Establish and Maintain Relationships – developing constructive and cooperative working relations among the county and other agencies
• Ability to read and interpret documents and laws in the English language
• Ability to listen to and understand information and ideas in spoken and written format so individuals may effectively understand and convey communications
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Inductive and deductive reasoning – ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions; includes coming up with a logical explanation for why a series of seemingly unrelated events occur together and deciding if an answer makes sense