2 Eligibility Worker I Jobs in San Rafael, CA
County of Marin, CA is Hiring an Eligibility Worker I Near San Rafael, CA
ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here. Read on to find out more about this opportunity:
DEPARTMENT OF HEALTH & HUMAN SERVICES:
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.
ABOUT THE POSITION
There are multiple vacancies in Public Assistance and Employment & Training.
Under general supervision, persons in this position determine initial and continuing eligibility for public assistance benefit programs such as Medi-Cal, CalFresh and CalWORKs.
Duties include:
- Gather personal information from applicants and beneficiaries through face-to-face interviews, telephone contact, and mailed correspondence.
- Enter the information gathered into multiple computer systems used to determine program eligibility.
- Learn, interpret, and apply relevant rules, regulations, and procedures.
- Identify clients needs and make appropriate referrals for health, social and/or employment services.
- Process initial applications, monitor and administer an assigned caseload, field client phone inquiries and requests at a call center, and perform other specialized work as assigned.
Hybrid Schedule: Health and Human Services has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule.
ABOUT YOU
Our Highly Qualified Candidate:
The ideal candidate will possess a commitment to public service, demonstrated in part by prior experience providing customer service in the public, private or non-profit sector. The candidate must have a proven capacity to build collaborative relationships with co-workers and clients from diverse backgrounds. Prior experience serving economically disadvantaged persons is preferred.
In addition, the ideal candidate has/is:
- Substantial organizational skills.
- Knowledgeable computer literacy in MS based programs and use of windows-based PC, strong math aptitude, and oral and written communication skills.
- Experience explaining regulations, rules and policies to clients related to participation in programs or services.
- Strong work ethic, the capacity to learn quickly, and a desire to continuously develop as a professional.
Knowledge of:
- The goals and functions of a social services agency.
- Techniques of interactive interviewing and information gathering.
- Principal sources of information required to establish eligibility for various public assistance programs.
- Laws, regulations and rules of multiple public assistance programs.
- Computer applications related to the work.
- Standard office practices and procedures, including the use of standard office equipment.
- Record keeping principles and practices.
- Business mathematics.
- Fundamental aspects of human behavior.
- Learn, apply and explain the policies and procedures of a County social services department.
- Learn, read, apply and explain the laws, rules, regulations, policies and procedures of multiple public assistance programs.
- Learn and effectively utilize SAWS and other computer applications related to the work.
- Perform in-depth fact-finding interviews.
- Make accurate mathematical calculations.
- Prepare clear, concise and accurate reports and correspondence.
- Accomplish a high volume of work amid interruptions.
- Establish and maintain effective working relationships with those contacted in the course of the work.
- Understand and follow written and oral instructions.
- Enter data into a computer with accuracy and sufficient speed to perform the work.
IMPORTANT INFORMATION
TENTATIVE SELECTION PLAN
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
LiveScan:
SPECIAL REQUIREMENTS
Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment
Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Ivana Vande Zande at ivana.vandezande@marincounty.gov.
COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage.
Paid Time Off: Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan: Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee 1, employee family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement: Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan: Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical: The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
- IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Job Summary
Full Time
$71k-87k (estimate)
06/26/2024
08/24/2024
The job skills required for Eligibility Worker I include Written Communication, Customer Service, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be an Eligibility Worker I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Eligibility Worker I. Select any job title you are interested in and start to search job requirements.
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