Job Title: Catering Event Coordinator

Employment Type: Full-time hourly position

Compensation: $25 per hour plus tips

Job Summary:

We are seeking a dedicated and detail-oriented Catering Event Coordinator to join our team at Coupa Cafe. In this role, you will be responsible for ensuring the success of catering events by upholding our company's standards of excellence. You will play a crucial role in adhering to all guidelines, regulations, and expectations related to food quality, presentation, and customer service. The Catering Event Coordinator will oversee the smooth execution of events, from planning to implementation, to ensure an exceptional experience for our clients.

Responsibilities:

• Coordinate various events including conferences, weddings, birthdays, etc.
• Plan seating layout and decorations.
• Monitor event timelines and ensure deadlines are met.
• Review catering event requests and assign tasks to staff.
• Ensure excellent guest service and compliance with event standards.
• Supervise catering staff and ensure smooth operations.
• Produce quotes and invoices, and manage event finances.
• Promote catering services and develop marketing materials.
• Bring in new business accounts and promote coffee sales.
• Upsell events to increase revenue.
• Assist customers with inquiries and orders.
• Conduct tastings for potential customers.
• Collaborate with Chef to create custom menus.
• Manage inventory and order supplies.
• Maintain a positive and professional demeanor.
• Ensure compliance with relevant regulations and insurance requirements.
• Maintain a valid California Driver’s License, Vehicle Registration, and Minimal Liability Insurance as required by law.
• Punctuality and consistent attendance

Qualifications:  

• Associate's degree or equivalent in hospitality or related field
• Minimum of two years experience in banquet or catering services 
• Proficiency in catering menu planning and development 
• Knowledge of health and safety regulations related to catering events
• Fluency in both English and Spanish
• Food Safety Manager Certification
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Strong mathematical skills (including rapid arithmetic)
• Competence in using computer applications, software systems, and spreadsheets
• Ability to maintain accurate record keeping procedures
• Ability to work under pressure and as part of a team 
• Must be at least twenty-one years of age to serve alcoholic drinks 
• Valid California Driver's License with clean driving record and reliable transportation 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to walk while safely lifting and balancing trays of food and beverages frequently weighing up to 25 pounds;
• Ability to work hours needed to meet objectives;
• Regularly talk and hear up to 8 hours a day;
• Regularly stand for prolonged periods of time over the course of an 8-hour day;
• Regularly walk, bend, stoop, use hands to finger, handle or feel, and reach with hands and arms;
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus;
• Occasionally lift and/or move up to fifty (50) pounds

Benefits:  

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Accident Insurance
• Employee Meal Discount
• Free Coffee
• Competitive Pay

Availability:

• Flexible Schedule
• Must be available to work evenings and weekends

Coupa Cafe is a family owned and operated business with several locations in the Bay Area Peninsula. We have been voted Best Coffee House of Palo Alto. We roast Coupa Coffee locally and support local farmers, sustainable agricultural practices and promote organic and fair trade ingredients.