2 Operations Supervisor Jobs in Eagan, MN
Coupe Health is Hiring an Operations Supervisor Near Eagan, MN
- Supervises the department including interviewing and hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper training.
- Conducts performance evaluation, and is responsible for managing employees, including skill and career development, policy administration, coaching on performance management and behavior, employee relations and cost control.
- Supervises the allocation of resources, including staff and technology to ensure goals of the respective Operations department are met; partners with various departments within the company as well as external customers to develop and maintain a positive working relationship.
- Promotes teamwork to effectively achieve customer satisfaction, department specific performance goals and metrics.
- Evaluates and standardizes procedures to improve a working relationship with employees to ensure a positive working environment; represent the division i n various work groups.
- Prepares composite reports and identifies trends and communicates recommendations through analysis of data; ensures compliance with all applicable regulatory, legislative or contract specific requirements.
- Analyzes customer complaints and/or audit results to determine work flow changes and/or training issues within the unit.
- Effectively interact with team members that have diverse backgrounds and temperaments while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.
- Coaches team members on their performance on a regular basis; write, delivers bi-annual performance appraisal reviews; communicates positive as well as negative/constructive feedback adapting coaching styles depending on the situation and the audience providing feedback that is specific, constructive and encouraging all team members in incremental performance improvement.
- Consistently monitors team to proactively identify potential problems and with guidance ensures appropriate parties are engaged through to resolution.
- Develops relationships within the supporting business units to help resolve issues related to team members (e.g., Human Resources, Workforce Management, Quality, etc).
- Through coaching, ensures employee metrics are achieved; able to take end-to-end ownership of employee issues that require liaison with others; use and promote company recognition programs and understand the direct correlation between recognition and retention; meet or exceed deadlines for reporting.
- Demonstrates skills at analyzing trends and assist in creating action plans that determine a solution.
- Demonstrates teamwork by supporting and assisting other supervisors as necessary.
- Demonstrates the BCBSMN culture through both behavior and attitude.
- Effectively use business standard orally and written communication skills on a daily basis.
- Partners with sales staff and external clients to develop and maintain a dynamic business relationship for new and renewing accounts.
- Bachelor's Degree.
- Possess the ability to drive and lead a positive change.
- Ability to motivate and excel with in a team environment, while promoting and recognizing individual accountabilities.
- Demonstrates the ability to provide work direction as well as collaborating with others to ensure success within the claims division.
- Staff, team lead or project lead experience
- 3 years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
- Modeling the way by setting positive examples of behavior and attitude for program level activities.
- Proven time management skills.
- Excellent customer service and support skills.
- Strong interpersonal skills and experience building relationships.
- Ability to organize and plan work assignments and successfully implement procedures.
- Able to work well under pressure; exhibit professional demeanor.
- Strong written, oral and listening communication skills to include presentation skills.
- Experience with providing and receiving coaching and feedback.
- Able to encourage, motivate and provide recognition.
- Must have proficiency with various software applications, programs including email messaging applications, Microsoft Word and excel.
- Strong analytical and problem solving skills with the ability to make independent decisions Work hours are based on business need.
Job Summary
Full Time
$58k-75k (estimate)
09/08/2024
11/06/2024
The job skills required for Operations Supervisor include Customer Service, Leadership, Coaching, Communication Skills, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
01/21/2022: Bismarck, ND
After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
02/22/2022: Spartanburg, SC
Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
03/01/2022: Baton Rouge, LA
Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
02/04/2022: Pensacola, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
03/07/2022: Idaho Falls, ID
A supervisor oversees the day-to-day performance of employees.
02/06/2022: Danbury, CT
Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
03/27/2022: Lexington, KY
Step 3: View the best colleges and universities for Operations Supervisor.
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