Job Duties

Performs the manager-on-duty role during 3rd shift.
Anticipates and responds to guests in a friendly and positive manner.
Responsible for providing the highest level of service.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
Accountable for accurately balancing all revenue sources and completing daily financial reports.
Process no-show reservations, prepare financial reports for managerial review.
Close the financial day for the hotel.
After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
Education

High school diploma or GED