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AN INSPIRING CAREER AWAITS YOU!
The Courtyard by Marriott Philadelphia City Avenue is a place filled with a passion for guest service and room for career growth. Courtyard is designed for business travelers, but offers an environment where great things can happen for both business and leisure travelers. With a focus on embracing challenges and fostering a passion for success, Courtyard is dedicated to providing the best hotel experience for the new world of business travel.
Professionally managed by Pinnacle Hotel Management, based on their role, our team members enjoy:
JOB SUMMARY
Front Desk agents are the primary contact for a variety of guest services and are responsible for providing all guests with friendly, knowledgeable service which is timely and efficient. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, social demeanor and appearance that contributes to a hospitable environment.
RESPONSIBILITIES
WORK CONDITIONS
Work is performed indoors with infrequent work performed outdoors in providing guest assistance.
QUALIFICATIONS AND PHYSICAL REQUIREMENTS
ABOUT PINNACLE HOTEL MANAGEMENT
Founded in 1997, Pinnacle Hotel Management is a Florida based owner operator of hotels across the country. Their portfolio includes limited and full service properties operating under the Marriott and Hilton brands, as well as independent hotels.
Pinnacle Hotel Management upholds equal employment opportunity and does not discriminate against employees or applicants based on race, color, religion, sex (including gender), sexual orientation, national origin, ancestry, age, marital status, disability, veteran status, or genetic information.
Benefits are position specific and not all positions qualify for all the benefits listed. Associates who qualify for Medical, Dental, and Vision Insurance must successfully complete an introductory period to be eligible.
Job Type: Full-time
Pay: From $17.25 per hour
Benefits:
Schedule:
Work setting:
Experience:
Shift availability:
Work Location: In person
Full Time
$29k-39k (estimate)
01/08/2024
06/17/2024
The job skills required for Front Desk Agent include Guest Service, Front Office, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.