We are looking for people who love service and can inspire those they lead!

**AM, PM, and Overnight shifts

*** Hotel discounts

*** Great and flexible work environment.

Join our team at Courtyard by Marriott Glenn Allen where we prioritize individuals who excel in leading others in guest relations and who are passionate about delivering exceptional hospitality service.

Job Overview:
As the operations manager, you will play a crucial role in overseeing daily operations, ensuring exceptional guest experiences, and supporting the General Manager in various aspects of the business. This position offers opportunities for growth and development within the hospitality industry.

Duties:
- Assist in managing all facets of the establishment, including but not limited to interviewing, food handling, bartending, catering, and shift management.
- Maintain a positive work environment by providing guidance and support to staff members.
- Collaborate with department heads in housekeeping, front office, and food and beverage. to optimize operational efficiency and guest satisfaction.
- Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
- Utilize Micros POS system or similar software for order processing and financial transactions.

Experience:
- Previous experience in a hospitality or hotel setting is preferred.
- Proficiency in POS systems and hotels operating systems is a plus.
- Strong background in shift management and customer service.
- Knowledge of industry best practices in hospitality management.

If you are passionate about delivering exceptional service, possess strong leadership skills, and thrive in a dynamic hospitality environment, we encourage you to apply for the Operations Manager position.

Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry.

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Schedule:

• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Morning shift
• Night shift
• Rotating weekends

Work Location: In person