43 Front desk supervisor Jobs in Chandler, AZ
Courtyard by Marriott is Hiring a Front desk supervisor Near Chandler, AZ
Embark on an exciting journey in the hospitality industry at Chandler Courtyard, now hiring a Hotel Front Desk Supervisor!
Starting wage for this position is $17.00-$20.00 per hour but final wage will be based on experience
We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure.
Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values : Growth, Fun, Trust, and Responsibility.
In return, we offer our Team Members the following benefits, incentives and more.
Core Benefits :
- Paid Sick Time
- Paid volunteer hours Earn money for community service!
- Flexible schedules
Team Member Travel Perks :
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Professional Development :
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
Health and Wellness :
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial :
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay
- Catch Of The Day Program Earn money for helping other team members and guests!
- Everyone Sells Earn money for bringing in business to our properties!
- Referral program for team members
How do I make an impact on my team?
Our friendly Hotel Front Desk Supervisor establishes a positive work environment, provides attentive and courteous service, all while creating a memorable and personalized experience for our guests and team members.
- Supervise a dedicated front desk team
- Greet and interact with guests in a warm, friendly and professional manner
- Provide highest level of service by anticipating, listening attentively and responding promptly to guests’ needs
- Enforce policies and procedures established by the company and the property brand
- Use the computer system on a daily basis to make reservations, check-in and checkout guests
- Perform office tasks such as answering the phones, scanning, copying, typing and printing
- Ensure safety and security of the property, staff and guests
What does success look like in this role?
- Must have Marriott Front Desk experience
- Availability to work a flexible schedule between days, nights, weekends and overnights as needed
- Motivated to maintain excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team
- Ability to be patient and creatively problem solve
Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25 properties, including Hilton, Marriott and Hyatt hotels, restaurants, and a conference center.
For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure.
Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
Last updated : 2024-05-17
Job Summary
Full Time
Accommodations
$33k-45k (estimate)
05/23/2023
08/17/2024
courtyard.marriott.com
CLEVELAND, OH
7,500 - 15,000
1951
TERRI BALL
$200M - $500M
Accommodations
Related Companies
The job skills required for Front desk supervisor include Customer Service, Initiative, Listening, Written Communication, Computer Systems, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk supervisor positions, which can be used as a reference in future career path planning. As a Front desk supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk supervisor. You can explore the career advancement for a Front desk supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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