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Customer Engagement Representative
Covetrus
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.
We’re bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best.
Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
Covetrus is headquartered in Portland, Maine, with more than 5,500 employees, serving over 100,000 customers around the globe.
The Customer Engagement Representative plays a pivotal role in ensuring exceptional service and support for our Veterinary clinic and Hospital customers using an Omni-channel approach.
This individual is a partner with their Veterinary Relationship Manager (VRM) to ensure our customer is taken care of. This individual will own the order management, intake and resolution of customer issues by collaborating closely with various internal departments.
They will provide valuable product and order status information. The successful candidate will demonstrate a keen eye for detail, a passion for optimizing the customer journey, and a proactive approach to issue resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities at this time
QUALIFICATIONS :
EDUCATION AND / OR EXPERIENCE
COMPETENCIES (SKILLS AND ABILITIES)
PHYSICAL DEMANDS / WORK ENVIRONMENT
Salary may vary depending on factors such as confirmed job-related skills, experience, and location.
However, the pay range for this position is as follows.
$46,400.00 - $77,300.00
Full Time
Wholesale
$54k-70k (estimate)
06/23/2024
08/23/2024
covetrus.com
COLUMBUS, OH
3,000 - 7,500
2019
Public
BOBBIE RIDDLE
$3B - $5B
Wholesale
Covetrus is an animal-health technology and services company that offers supply chain, software and prescription management solutions.
The job skills required for Customer Engagement Representative include Customer Service, Problem Solving, Customer Support, Microsoft Office, Written Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Engagement Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Engagement Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Engagement Representative positions, which can be used as a reference in future career path planning. As a Customer Engagement Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Engagement Representative. You can explore the career advancement for a Customer Engagement Representative below and select your interested title to get hiring information.