9525 East RL Thornton Freeway, Dallas, TX 75228

AUTOMOTIVE SERVICE ADVISOR

Experience Preferred
Excellent Earnings Potential

Cowboy Toyota is hiring now for an Automotive Service Advisor. Due to increasing customer demand, we need to add to our Service Advisor team immediately. If you want to start your career with a successful dealership group that you can call home, join today! We value our employees and invest in their success.
Cowboy Toyota is a family-owned and operated Toyota dealership with owners available on site. Located 5 miles east of Downtown, we help car buyers from Arlington to Rockwall. We have the highest google ratings and customer satisfaction ratings on the internet!
We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.

We offer:

• Competitive salary based on skill level
• Performance-based bonuses
• Medical and Dental insurance
• 401(k) retirement plan
• Paid Vacation
• Company-provided training
• No Sundays!
• Career advancement
• Great Work Environment

Responsibilities - Service Advisor:

• Schedule service appointments with customers
• Greet customers and make them feel welcome!
• Work with customer and technician to identify required services using vehicle’s service history
• Advise customers on necessary/suggested services and costs
• Notify customer of any special advertised services to take advantage of
• Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
• Address customer’s questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Establish long-term positive relationships with customers
• Meet the dealership’s standards for repair/order production

Qualifications/Requirements - Service Advisor:

• Service Advisor experience is preferred but not required
• Good customer service skills
• Must be a team player
• Valid driver’s license
• All applicants must be authorized to work in the USA
• Resume must be uploaded, and online assessment completed for immediate consideration
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.