This isn't your ordinary staffing role; it's an opportunity to create unforgettable experiences every single day.

We currently have an exciting career opportunity for a Corporate Services Representative to join our Corporate Services team. This role is a hybrid position that will report into the Morristown NJ office 3 days a week (Tuesday, Wednesday & Thursday).

The Corporate Services Representative will provide excellent customer service and payroll support to branch offices and site locations throughout the company.

Role Responsibilities

• Disseminate new information and processes to field talent, team, and branches
• Remain current with all process and procedural changes
• Manage multiple email inboxes by responding to and handling all incoming requests and questions
• Partner with sales and field on setting up new customer records and ensure people set up for accurate payroll and invoicing. Update settings and change requests as needed.
• Specialty set ups including light duty, internal billing, and secondary vendors.
• Ensure customer is set up properly in accordance with contract and state/federal guidelines.
• Process payroll requests from various sources including imports, portal, online time, off cycle, additional hours, Bonuses & Incentives, Emergency request and VOID/Reissues.
• Process specialty payroll including Bonus, COVID, State Mandated, Training, Expense Reimbursements, Holiday/Rewards, Meal Break & Sick adjustments, and others
• Process and create all company invoicing including credit/owes, weekly invoices, companions files, background billing, management fees, special billing and others as requested. Submit invoices to other systems for payment as needed.
• Manage all pay and bill rates company wide including changes, retros, minimum wage, and other rate requests.
• Research and Handle Paycard and Direct Deposit return inquiries to ensure timely payment to correct accounts including Paycard registrations.
• Research inquiries and respond back in appropriate time to all parties
• Manage request from field through SharePoint and various portals
• Manage and respond to additional request that come through the Corporate Service Department as needed
• Create and maintain documentation on processes and SOP for department

Qualifications

• Bachelor’s degree in Business Administration, Communications, or equivalent work experience is preferred
• Strong attention to detail, time management, ability to multitask, ability work under deadlines and pressure and strong critical thinking skills a must
• Effective verbal and written communication to all levels of the organization
• Fluent with Excel (pivot tables, macros, formulas, etc.), Word and other Microsoft products
• Previous payroll and processing experience a
• Microsoft SharePoint experience a
• Must be comfortable with technology and have ability to multitask in different systems