Only current EVBS contractors will be considered for this role.
Job Description:
At Cox Automotive, we are forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world.
Come build a better future with EV Battery Solutions, part of the Cox Automotive family of businesses. We are the leading provider of services for the life cycle management of batteries used in hybrid and electric vehicles. You will work in a fast-paced environment where these batteries are repaired, refurbished, and repurposed.
Job and Responsibilities:

• Adherence to all company policies such as attendance.
• Follow all safety protocol such as wearing proper PPE (Reflective Vest, Steel Toe Shoes or Boots, Approved Respirators, Protective Gloves and Safety Glasses).
• Work with external stakeholders.
• Reconcile inventory reports.
• Interact with customers (dealers, customer program leads, etc.) via telephone, email, online chat, or in-person to provide solutions with inventory orders and stock maintenance.
• Collect and enter information for battery and/or component orders.
• Field internal and external customer questions and complaints and ensure appropriate actions are taken to resolve customers' problems and concerns. When the issue is beyond the representative's knowledge, the inquiry is sent to the direct supervisor for assistance.
• Provide thorough updates during a bi-weekly team meeting.
• Work directly with the company management to properly implement efficient Battery Production Processes and address concerns.
• Monitor and maintain stock levels of inventory needed for specific programs related to Battery Production.
• Maintain customer accounts, relationships, and records of customer interactions with details of inquiries, complaints, or comments.
Other job-related duties as assigned by management.Minimum Qualifications:
Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years' experience in a related field.
Preferred Qualifications:

• Degree in related discipline strongly desired.
• Experience in production planning.
Proficient with Microsoft Office Suite including Excel, Office, Outlook and Teams.Working Environment
Variable, consisting of both the office environment and the manufacturing floor. Potential hazards include proximity of moving machinery. The position may require an individual to stand, stoop, move equipment; bend, reach, or lift for prolonged periods of time. PPE includes safety glasses, hearing protection and sanitary footwear.
ADCOX
USD 43,800.00 - 65,800.00 per year
Compensation:
Compensation includes a base salary of $43,800.00 - $65,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.