3 Agent Channel Manager (Cox Business) Jobs in Fort Walton Beach, FL
Cox Communications is Hiring an Agent Channel Manager (Cox Business) Near Fort Walton Beach, FL
The Agent Channel Sales Manager will be directly responsible for the recruitment, guidance, and communication, with all Agent Vendors operating within the agent channel. The individual in this role is responsible for achieving or exceeding planned sales budget for the agent channel by training, motivating, and monitoring all agent vendors. This position will also be responsible to ensure all agent vendors understand and execute the sales strategy and set sales goals for the agent vendors.
Primary Responsibilities/Tasks
- Recruits, qualifies, and manages Agents
- Implements channel programs and policies as directed by corporate leadership
- Manages channel portfolio effectively to avoid potential conflicts with other sales team members
- Works with Director of Sales to manage the system's channel portfolio effectively
- Coordinates marketing materials and messages provided to Agents, ensuring that they include and/or correspond with corporate/regional marketing materials and messages
- Utilizes standard Agent Agreements, ensuring their financial soundness
- Tracks Agent Agreements to Expiration, ensuring compliance and determining whether Agents should be renewed at the end of the Agreement period
- Coordinates payments to Agents, ensuring that they are in concurrence with Agent Agreements
- Tracks disconnects and chargebacks to Agents, ensuring that they are reconciled against payments
- Conducts reviews of direct reports to ensure that performance standards are met and, if not, takes immediate action to improve performance level
- Ensures customer satisfaction through timely installation of products/services sold by Agents
- Responds to Agent (including Retail Agent) inquiries regarding installation timeliness and related issues
- Ensures rate sheets are updated for products and services in compliance with corporate/regional guidelines
- Continuously updates Agents on new products, product changes, rate changes, etc.
- Remains current on technical information regarding telephony, data, and video communications, Customer Premises Equipment (CPE), networking, and management through completion of required/recommended training program Works with local training coordinator and Cox Business Atlanta to ensure the training needs of the Agents (including Retail Agents) are metQualifications
- 10 years of job-related experience; OR a Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience
- Strong knowledge of applications such Microsoft Word, Excel, PowerPoint, Proven skills with Interpersonal leadership, presentation, and collaboration to work effectively with teams throughout organizationPreferred
- 2 or more years of experience in a management role
2 or more years of experience in a management role or leading cross functional projects Experience in telecommunications industryUSD 71,800.00 - 107,600.00 per year
Minimum
Compensation:
Compensation includes a base salary of $71,800.00 - $107,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $36,600.05.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Full Time
Television & Broadcasting
$85k-111k (estimate)
09/12/2024
11/11/2024
cox.com
EL CAJON, CA
15,000 - 50,000
1964
$5B - $10B
Television & Broadcasting
Related Companies
About Cox Communications
Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology thats inspired by a culture that puts people first, and were always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, pe...ople who have fun doing it. In short, people like you. Join the Cox team and make your mark!
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The job skills required for Agent Channel Manager (Cox Business) include Channel Sales, Leadership, Planning, Collaboration, Products and Services, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be an Agent Channel Manager (Cox Business). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Agent Channel Manager (Cox Business). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Agent Channel Manager (Cox Business) positions, which can be used as a reference in future career path planning. As an Agent Channel Manager (Cox Business), it can be promoted into senior positions as a Channel Sales Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Agent Channel Manager (Cox Business). You can explore the career advancement for an Agent Channel Manager (Cox Business) below and select your interested title to get hiring information.
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