Best in Class Work Environment

• 5x Modern Healthcare Best Places to work
• America’s Greatest Workplaces 2023 – Newsweek
• Greatest Workplace for Women 2023, 2024 – Newsweek
• Greatest Workplaces for Diversity 2024 – Newsweek
• Best Employers for New Grads 2023 – Forbes
• Best Employers by State – Missouri – 2023 – Forbes

Benefits

• Robust, fully customizable benefits package including Medical/Vision/Dental and more!
  • No cost eCare visits
  • Employer-provided mental health services for employees and eligible family members
• Retirement with employer match up to 5%
• Tuition discounts and reimbursement available for continuing your education
• Free and convenient parking
• CoxHealth Fitness Center and Child Care discounts
• Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store

Job Summary

• A PFS Representative is an employee with a basic working knowledge of all office (unit) functions and is responsible for facilitating communication and completing work assignments pertaining to general behaviors as follows: Heavy workload, capable of managing several tasks at one time. Responsible for intake of new patient referrals, documentation of patient demographics and accurate placement of this information in the computer system. Must have a good knowledge of Medicare, Medicaid, and Third party Insurance reimbursement guidelines. 

Job Requirements

• Education
  • Required: High School Diploma or Equivalent
• Experience
  • Preferred: 2 years customer service or prior experience with third party payers
• Skills
  • Understanding of medical terminology
  • Excellent verbal and written communication skills
  • Organized and attentive to detail
• Licensure/Certification/Registration
  • N/A