Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

The Lead-to-Cash (L2C) Business Systems Analyst is key in handling CFDI invoice error processes, from detection to correction, and implementing revenue controls. This role includes requirement analysis, testing L2C applications, and addressing production issues to improve L2C and related technologies. With growing experience, the Analyst will handle more sophisticated tasks with greater independence. Collaboration with Customer Billing, Accounts Receivable, Revenue Management, Finance, and IT is crucial for technology-driven process optimization. The role supports multiple L2C systems within CPKC, such as SAP S4, SAP TM, ECC, CRM, Customer Portal, and various finance and order management systems, requiring excellent service, relationship-building, and partnership.

POSITION ACCOUNTABILITIES:

• Handle CFDI processes including error triage, correction, and SAT compliance
• Implement revenue controls in SAP S4 BRIM and generate reports using SAP Analytics Cloud
• Support and maintain L2C systems (SAP S4 BRIM, ECC, Transportation Management, CPKC Portals, proprietary systems)
• Capture requirements through different methods including interviews and workflow analysis
• Analyze system issues and recommend solutions
• Analyze and document business processes to identify automation potential; assist in developing support for the business case.
• Conduct testing, communicate performance issues, and supervise resolutions
• Identify and document system requirements and coordinate workshops with IS and business team members to validate requirements.
• Develop interpersonal, process, and customer knowledge to solve problems; receive moderate mentorship.
• Work flexible hours, including weekends and after-hours if needed.
• Adapt to changing priorities and handle team member expectations.

POSITION REQUIREMENTS:

• Bachelor's Degree Business Administration, Management, or Information Technology related discipline.
• Experience with SAP Modules with preference for SAP S4 Hana – BRIM (CI & FICA)
• Experience with CFDI (Comprobante Fiscal Digital por Internet) and Mexican Tax Administration (SAT)
• Skilled in effective communication, with strong writing and speaking abilities to address internal and external information requests.
• Experience with Microsoft Excel
• Strong problem solving, interpersonal and planning skills
• Good communication skills in both English and Spanish (both written and spoken)

Nice to have:

• Experience within the rail transportation industry and rail pricing strategies
• Business analysis or project management, or equivalent experience
• Process mapping and project management methodology.
• Experience with SAP Analytics Cloud and/or SAP Business Objects
• Working with business stakeholders regarding process, procedure and policy development or creation
• Knowledge of EDI (404,417,410,426,REN)

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Drug Test Elements:

CPKC is committed to the safety and health of its employees and the general public. New hires may be required to undergo a drug screen. We appreciate your cooperation in keeping CPKC safe and drug free.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

• Criminal history check
• Reference check
• Driver’s License verification and/or last 3 years of driving history if a requirement of the position
• Background checks that may included 7 years of employment history and Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities . For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 103349
• Department: Information Services
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary, Alberta
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 3
• Job Grade: 5
• Job Available to: Internal & External

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