43 Site Reliability Engineer Jobs in Atlanta, GA
CPrime is Hiring a Site Reliability Engineer Near Atlanta, GA
Responsibilities
- Contribute to the success of our Managed Hosting and Atlassian Support teams by:
- Maintaining application availability, stability, and ability to scale.
- Implementing changes to applications and infrastructure as needed.
- Monitoring architecture through automation and custom solutions.
- Working directly with clients to facilitate requests, proactively address issues before they become critical, speak to best practices, and make recommendations.
- Working towards a set of team deliverables that ensure our clients are well supported in order to maintain customer satisfaction.
- Working within our practice to standardize best practices, create highly scalable processes, and document detailed specifications.
- Collaborating when needed with solution architects and other experts on design and implementation across various application and system architectures.
- At least 3 years of experience with Linux OS (Ubuntu/CentOS) required
- Well-versed in the Atlassian stack (Jira, Confluence, Bitbucket, Bamboo), including functional, application, and infrastructure administration
- Ability to provide both server-side and application-side support
- At least 2 years of experience in AWS system administration and/or application support
- Solid technical understanding of the latest AWS services and hands-on experience architecting solutions using EC2, RDS, EBS, S3, etc.
- Ability to analyze and review current environments to determine potential areas of improvement
- Knowledge of infrastructure load and performance metrics, and experience with tools like ELK, Splunk, New Relic, and CloudWatch
- Familiar with IT change management processes, with hands-on proficiency in implementing DevOps (CI/CD) tools and solutions
- Familiar with information security requirements and regulatory compliance such as SOC, PCI, HIPAA, etc.
- Familiar with automation tools like Terraform, Ansible, and/or CloudFormation
- Comfortable with diverse technical problem sets across the entire technology stack
- Familiar with database technologies such as MSSQL, MySQL, PostgreSQL, and/or NoSQL
- History of support/queue work with direct customer interactions
- Ability to help provide 24/7/365 support coverage, including on-call weekend rotations
- Thrive in a team atmosphere with daily stand-ups and a customer-focused work environment
- Maintain an excellent, professional, friendly, timely, and empathetic approach to customer communications
- Passion for technology and solving challenging problems
- Strong work ethic, good time management, and the ability to work with diverse teams
- Strong attention to quality, detail, and a focus on customer satisfaction
Job Summary
Full Time
Business Services
$86k-102k (estimate)
09/08/2024
04/02/2025
cprime.com
SAN MATEO, CA
200 - 500
2003
Private
ZUBIN IRANI
$50M - $200M
Business Services
Related Companies
About CPrime
cPrime provides project management consulting, staffing, and training to clients around the world.
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Quotes from people on Site Reliability Engineer job description and responsibilities
Similarly to the point above, a site reliability engineer can expect to spend time fixing support escalation cases.
03/16/2022: Little Rock, AR
More times than not, site reliability engineers will need to take on-call responsibilities.
01/31/2022: Lexington, KY
Focuses on the reliability of behind-the-scenes systems that help make other teams' jobs more efficient.
02/24/2022: Tuscaloosa, AL
Site reliability engineers may have to spend a considerable amount of time fixing cases related to support escalation.
02/25/2022: Manchester, NH
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Career tips from people on Site Reliability Engineer jobs
The objective was to ensure service reliability and availability within operations management.
12/28/2021: Lima, OH
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