The Port Authority of New York and New Jersey (PANYNJ) Office of Emergency Management (OEM) Agency Emergency Operations Center (AEOC) Analyst has the primary responsibility for maintaining situational awareness of the Port Authority of New York and New Jersey facilities.

PANYNJ OEM is seeking a highly motivated professional who likes challenge; committed to delivering high quality work that can work in a fast-paced operations center environment, manage tasks and act as the main interface with Port Authority Leadership and internal and external stakeholders concerning ongoing operations.

· The AEOC Analyst receives information from diverse sources and proactively develop, collect, and vet initial and subsequent information

· As a part of the AEOC team, analyst assesses and regularly reassess the scope and impact of incidents (local, regional, national), keeping PANYNJ Leadership, PANYNJ managers, internal and external stakeholders informed by providing continuous operational situational awareness through Alerts, notifications, reports and specific situational briefing documents

Qualifications:

· Experienced in 24/7/365 working environments with extensive coordination/collaboration with multiple stakeholders from federal/state/local agencies

· Possess strong interpersonal skills and ability to multitask within different platforms to maintain situational awareness of current events or tasks pertinent to the customer and stakeholders

· Intermediate to Advanced skill sets in using personal computers and their applications such as MS Excel, MS Word, MS PowerPoint, and other basic programs that use internet and computer-based communication tools.

· Ability to analyze and interpret data, identify solutions, and exercise independent judgment.

· Patience and flexibility in responding to frequently changing requirements and/or management styles.

· Good interpersonal skills and the ability to work with diverse groups of people throughout all levels of the organization.

· Collects, Analyzes and Processes Data for action and reporting.

· Able to think critically and communicate highly complex information accurately, clearly, and in proper context while working collaboratively in an often-stressful team environment.

· Candidates should be comfortable with drafting and disseminating written reports and requests for information.

· Assist leadership by maintaining common operating picture for the PANYNJ

AEOC Officers must be able to think critically and communicate highly complex information accurately, clearly, and in proper context while working collaboratively in an often-stressful team environment.

Candidates should be comfortable with drafting and disseminating written reports and requests for information. The ability to confidently deliver clear and concise briefings is a key skill for this role.

Compensation & Benefits

CRA, Inc. and The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

Salary Range: $48,000 to $55,000

12- Hour Shifts: 7 AM to 7 PM and 7 PM to 7 AM

EQUAL OPPORTUNITY EMPLOYER

CRA, Inc. and The Port Authority of New York & New Jersey/Office of Emergency Management (OEM) are an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift

Experience:

• Emergency Management: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)
• real-time operations center: 2 years (Preferred)
• writing incident reports: 2 years (Preferred)
• customer service: 2 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person