346 Entry Level Customer Service Assistant Jobs in Miami, FL
Craftexcom is Hiring an Entry Level Customer Service Assistant Near Miami, FL
Employment Type: Full Time
Location: Miami, FL
Compensation: $18.50 - $30.00 / hour
DescriptionJob Title: Entry Level Customer Service Assistant
Location: Miami, FL
Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed to delivering exceptional solutions that connect businesses with their target audience in the most compelling and effective ways.
Craftex Communications, a leading marketing solutions provider based in Miami, is seeking a proactive and enthusiastic Entry Level Customer Service Assistant to join our dedicated team. This position offers an excellent opportunity for growth and development in the customer service field.
Pay range: $18.50 - $30.00 hourly
Full time
Key Responsibilities
- Assist customers via phone, email, and in-person with inquiries, orders, and general support.
- Provide accurate information about products, services, and promotions.
- Resolve customer complaints with patience and professionalism, escalating issues as needed.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain customer records by updating account information and notes on interactions.
- Collaborate with other departments to ensure seamless customer experiences.
- Assist with administrative tasks as needed to support the customer service team.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer-focused mindset.
- Ability to problem-solve and handle challenging situations with diplomacy.
- Proficiency in MS Office and familiarity with CRM software is a plus.
- High school diploma or equivalent; some college coursework preferred.
- Competitive weekly salary range based on experience and qualifications.
- Comprehensive benefits package including health, dental, and vision insurance.
- Retirement savings plan with employer match.
- Paid time off, sick leave, and paid holidays.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment.
Job Summary
Full Time
$39k-49k (estimate)
06/21/2024
07/17/2024
The job skills required for Entry Level Customer Service Assistant include Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Assistant positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Assistant. You can explore the career advancement for an Entry Level Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Assistant job description and responsibilities
The best customer service professionals have a deep knowledge of how their companies’ products work.
03/20/2022: York, PA
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
02/01/2022: Lowell, MA
Responding to questions with positive language can greatly affect how the customer hears the response.
01/30/2022: Racine, WI
A support rep’s ability to empathize with a customer and craft a message that steers things toward a better outcome can often make all the difference.
03/01/2022: Pascagoula, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Assistant jobs
Good applications to employers of customer service staff may prove fruitful.
02/18/2022: Poughkeepsie, NY
Some employers mayEntry Level Customer Service Assistant from disciplines that are relevant to their particular sector, such as retail, hospitality or financial services.
02/23/2022: Bergenfield, NJ
Have a clear escalation pathway.
01/04/2022: Terre Haute, IN
Measure and analyse customer feedback.
01/16/2022: Milwaukee, WI
Step 3: View the best colleges and universities for Entry Level Customer Service Assistant.
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