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Job Summary
We are seeking a highly motivated and detail-oriented Customer Service Associate / Cashier to join our team. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining store appearance. This role requires a strong focus on sales and customer satisfaction, as well as the ability to work in a fast-paced retail environment.
Duties
- Provide exceptional customer service, answering questions and addressing concerns in a friendly and professional manner.
- Operate a cash register accurately and efficiently, handling cash, credit card transactions, and making change.
- Maintain a high level of product knowledge and assist customers with purchasing decisions.
- Stock and replenish merchandise as needed, ensuring that all products are properly displayed and organized.
- Meet sales targets and contribute to the overall success of the store.
- Communicate effectively with colleagues and management, providing feedback on customer service and sales trends.
- Maintain a clean and organized store environment, including the cash register and surrounding areas.
- Perform basic math calculations to balance cash and manage inventory.
- Sell products to customers, highlighting features and benefits to drive sales.
Skills
- Basic math skills to accurately handle cash and operate a cash register.
- Strong retail sales experience and knowledge of retail products.
- Ability to lift and stock merchandise, as well as stand for extended periods.
- Proficiency with cash handling and cash registers.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment and meet sales targets.
- Basic retail math skills to manage inventory and make purchasing decisions.
- Ability to sell products and promote sales through upselling and cross-selling techniques.
- Strong customer service skills, with a focus on providing a positive shopping experience.
Job Types: Full-time, Part-time
Pay: $11.12 - $11.82 per hour
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
Restaurants & Catering Services
$29k-36k (estimate)
07/18/2024
12/22/2024
craftycrabrestaurant.com
Richmond, VA
25 - 50
Restaurants & Catering Services
The following is the career advancement route for Cashier/Customer Service positions, which can be used as a reference in future career path planning. As a Cashier/Customer Service, it can be promoted into senior positions as a Cashier II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cashier/Customer Service. You can explore the career advancement for a Cashier/Customer Service below and select your interested title to get hiring information.