POSITION SUMMARY:

The new and used sales representative is directly responsible for selling vehicles. To ensure customer satisfaction while generating leads to meet monthly sales standards. 

ESSENTIAL DUTIES:

• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Attend product and sales training courses, as requested by sales manager
• Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot
• Display a high level of commitment to customer satisfaction
• Acknowledge and comply with the deferral, state, and local laws that govern retail auto sales
• Keep aware of new products, features, accessories, etc., and their benefits to customers.
• Ensure that the sales manager has an opportunity to meet each customer
• Prepare sold vehicles for customer delivery before the customer's arrival
• Utilize dealership sales control and follow-up system
• Deliver vehicles for customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department
• Follow up on all post-delivery items, tag/title work, “we-owes,” and special requests to meet customer expectations.
• Maintain an owner follow-up system that encourages repeat and referral business and improves customer satisfaction.
• Schedule a first service appointment for purchasing customers
• Review and analyze actions at the end of each day, week, month, and year - to determine how to utilize time better and plan more effectively
• Conduct business in an ethical and professional manner
• Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of product offerings, optional packages, and the latest technologies.
• Performs other job-related duties and responsibilities as may be assigned from time to time

PRE-EMPLOYMENT SCREENING:

Motor vehicle records, drug screens, and background checks are required.

WHAT WE OFFER:

• Medical, Dental, and Life Insurance
• Vision Insurance
• Short-term and long-term disability
• 401K
• Paid Vacation
• Closed on Sundays!
• 90 day development plan with paid training to help new sales associates