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15 Service Coordinator Jobs in Toledo, OH

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ProMedica
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Toledo, OH | Full Time
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Service Coordinator
$38k-49k (estimate)
Contractor 2 Months Ago
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Crane 1 Services, Inc. is Hiring a Service Coordinator Near Toledo, OH

Reports to: Service ManagerAs a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners, service technicians, and vendors to ensure clients receive the best service and minimize their downtime.
Service Coordinator Role & Responsibilities
  • Responsibly manage all aspects of branch transactions, including AP, Job Cost, Processing Invoices, Overhead Cost, and AR.
  • Review invoicing details of completed work before moving forward with the invoicing process.
  • Create, send, and collect all customer invoices.
  • Participate in the agreement base renewal procedures.
  • Review new agreements. Verify customer assets, associated service products, and labor requirements to be delivered for each agreement.
  • Review agreement profitability and notify management of agreements needing a more thorough review where the scope has changed, or a more in-depth price review is needed.
  • Provide administrative oversight and direction to operations and field members.
  • Oversee resource allocation, manpower, and scheduling.
  • Open service requests and schedule on-call rotation to respond to emergency breakdowns.
  • Arrange sub-contracted services and equipment, including rentals as needed.
  • Provide oversight and control of the office organization and workplace environment.
  • Database management: maintain accurate records and data regarding inspections & preventative maintenance services.
  • Review customer reports for accuracy and completeness.
  • Work with the sales and the operations team to meet or exceed customer expectations regarding capability, quality, and performance of all work.
  • Work with operations team and technicians to implement and monitor company safety policy and procedures to assure the safety of all workers.
  • Other duties as assigned.
Service Coordinator Qualifications
  • KNOWLEDGE: A minimum of (3) years of industry experience or customer service-related background, or a combination of education and experience that illustrates a proven track record in this field is preferred.
  • SKILLS:
    • Microsoft Office – Outlook, Excel, and Word.
    • Knowledge of administrative and clerical procedures.
    • Excellent interpersonal skills to be able to work with customers, sales staff, and internal team members.
    • Must be able to work in a dynamic environment in which fast response is normal – where the lead time is critical on quotes and delivery.
    • Excellent communication skills – verbal and written.
    • Strong attention to detail.
    • Strong understanding of structural, electrical, and mechanical trades.
    • Strong knowledge of safety procedures and requirements as well as code requirements.
  • ABILITY: A passion for providing top-notch customer service to our customers. Valid driver’s license and ability to meet our driving requirements.
If interested in this Service Coordinator role, please Apply Now!

Job Summary

JOB TYPE

Contractor

SALARY

$38k-49k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

07/18/2024

WEBSITE

crane1.com

HEADQUARTERS

Knoxville, TN

SIZE

<25

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The job skills required for Service Coordinator include Customer Service, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

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A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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