8 Team Lead I - Daily Operations Jobs in Atlanta, GA
SORT BY
W
C
D
D
L
J
A
Team Lead I - Daily Operations
$64k-80k (estimate)
Full Time | Business Services
2 Days Ago
Crawford Company is Hiring a Team Lead I - Daily Operations Near Atlanta, GA
Excellence In Everything We Touch Position Summary Under the direction of the Operational Manager and Assistant Director of Operations, leads a unit of Client Dedicated Adjusters. This self-driven and motivated Team Leader will be responsible for supervising, overseeing, leading, and motivating our team of Field and or Desk Adjusters. The Team Leader will be tasked with ensuring the team meets the timeline of the client, follows the client’s best claim practices, and develops team coordination between the field adjuster and desk adjuster. The individual in this position will be charged with inspiring and motivating the team to achieve production while at the same time meeting quality assurance goals. As a Team Leader, you will participate in Crawford management meetings to give an account of your Team activities and adjuster individual performances.
Responsibilities
At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers’ new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision, and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary.
Pay and incentive plans that recognize performance excellence.
Benefit programs that empower financial, physical, and mental wellness.
Training programs that promote continuous learning and career progression while enhancing job performance.
Sustainability programs that give back to the communities in which we live and work.
A culture of respect, collaboration, entrepreneurial spirit, and inclusion.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Responsibilities
- Leads a team of adjusters either in the field or virtually deployed. May at times be the direct supervisor to the adjusters depending on the capacity of deployments.
- Continually identifies training opportunities for adjusters and implements strategies to enhance performance. Creates improvement initiatives for our onboarding and roster management processes.
- Directs team activities, assigns claims, and tracks claim inventories. Monitor performance and gives direction with complex claims handling.
- Communicating and interacting effectively within a team environment. Leads the team in meeting various targets and deadlines for projects as they’re assigned.
- Assigns work ensuring a balanced workload for the adjusters on the team. Recognize and acknowledge the skills of key team members and utilize their strengths to the benefit of the team. Recommends candidates for cross-training and advanced training.
- Administers onboarding compliance training using our in-house training guidelines.
- Promotes a good public image of the Company.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs duties in other areas as requested.
- Trains and develops new employees.
- Travel as necessary for extended periods of time.
- Continuous interaction with adjusters and the client to exchange information; decisions may require analysis of alternative courses of action.
- This position would be in continual interaction with all levels of management.
- Bachelor’s Degree preferred or equivalent work experience.
- Previous experience as an Adjuster, Supervisor, Adjuster in Charge, Manager, or Team Manager. Previous supervisory experience desirable.
- At least two years of experience in catastrophic industry/events; experience is preferred.
- Thorough understanding of the insurance coverage’s, insurance terminology and practices and the claims handling process.
- Demonstrated the ability to supervise the work of others.
- Excellent verbal and written communication skills.
- Good computer skills: proficient with Microsoft Excel and Word. Expertise in use of property claims handling software.
- Effective interpersonal skills.
- Ability to handle multiple tasks, exhibit flexibility, meet deadlines through appropriate prioritization and decision-making skills.
- Capable of providing adequate guidance on complex claim cases and can negotiate settlements effectively.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to talk and hear.
- Ability to see and read.
- Reaching and manual dexterity for operating computer keyboard.
- The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
- Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, and pulling, is relative to office files, etc.
- Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
- Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
- Exertion of up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminals, extensive reading, operation of machines, and using measurement devices.
At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry-leading team pioneers’ new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision, and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary.
Pay and incentive plans that recognize performance excellence.
Benefit programs that empower financial, physical, and mental wellness.
Training programs that promote continuous learning and career progression while enhancing job performance.
Sustainability programs that give back to the communities in which we live and work.
A culture of respect, collaboration, entrepreneurial spirit, and inclusion.
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$64k-80k (estimate)
POST DATE
07/04/2024
EXPIRATION DATE
08/01/2024
WEBSITE
crawfordgroup.com
HEADQUARTERS
SAN JOSE, CA
SIZE
25 - 50
FOUNDED
1997
TYPE
Private
CEO
MONTE CRAWFORD
REVENUE
<$5M
INDUSTRY
Business Services
Related Companies
About Crawford Company
Crawford Group is a consulting firm that connects event and marketing communication professionals for their marketing services.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
