It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Quality Engineer has primary responsibility to support and respond to customer needs for matters related to product quality assurance. This position works in collaboration with the Customer Focused Team to execute on quality processes and standards to consistently meet the goals of customers and the organization. This position directly reports to the Business Unit Quality Leader while getting daily customer direction from their Customer Focused Team Leaders. This positions indirectly provides supporting leadership to the Quality Inspectors / Technicians in executing on the customers quality goals. DUTIES/ RESPONSIBILITIES: Collects data for quality performance analysis using industry standard tools Conducts root cause analysis to determine reasons for production quality issues Suggests corrective actions to mitigate quality related issues Prepares and presents quality data reports, including companywide quality KPIs to quality management Works closely with production personnel in work cells assisting with procedure training Works closely with Customer Focus Team members directly supporting and interacting with customers Provides support and flexibility in customer projects, objectives and deadlines beyond the normal job scope as required Oversees quality performance of assigned work cells Supports internal and external quality audits Assist in the setup and workflow of customer work cells QUALIFICATIONS: A technical degree plus 4 years' experience in any combination of Quality Assurance, manufacturing/process engineering, (preferably in electronics PCB assembly environment); OR 2-year technical diploma/certificate in Electronics with 6 years' experience A minimum of 2 years' experience in electronics engineering, manufacturing, or quality, preferably in a high tech or electronics industry. Demonstrated working knowledge of ISO 9001 and 13485 standards is required Experience in performing quality audits for internal teams and vendors is strongly recommended Demonstrated proficiency with industry standard quality tools such as SPC, FMEA, 8-D, Control Plans, Acceptance Sampling, Metrology-GRR, Process Capability Analysis is strongly recommended Strong knowledge of IPC electronic manufacturing standards is recommended Work experience in a cGMP FDA 21 CFR Part 820, AS9100, AS9102 and ISO 14001 environment is strongly desirable Desired certifications: Six Sigma - Green/Black Belt, ASQ CQE, CQA SKILLS REQUIRED: Highly proficient in MS Office Word and PowerPoint with advanced knowledge in Excel Ability to manage multiple concurrent projects and to deliver results accurately and on time Capable of working independently to achieve project schedules and goals. Strong organizational and problem-solving skills Good interpersonal skills involving the ability to work effectively, cross-functionally and cross-culturally Excellent communication and interpersonal skills adaptable to all levels of the organization Seasoned at providing coaching, feedback and assisting in conflict resolution Comfortable in presenting to and meeting customers in person Ability to communicate clearly in a proactive positive sense, even with delivering negative messages Strong learning mindset Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ('Green Card' holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is between $70,000-$100,000 USD; a shift differential may also be provided depending on the work hours. Full-time employees are also eligible for performance-based bonuses and benefits. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Canada: Title for the position will be in accordance with applicable national and local laws. 3,000 Industry all-stars. Entrepreneurial thinkers. Thoughtful collaborators. Bold problem-solvers. Passionate change-makers. Creation fosters a community of commitment, comradery, integrity, and inclusion. At our core, we know it’s our people who make us a leading Global Electronic Manufacturing Services provider. That’s why Creation genuinely invests in our people, instilling family like values and a diverse, dynamic, and rewarding work environment where people learn, work, and grow together. Creation truly cares, inspiring employees to grow, develop and advance their careers. At Creation, we pride ourselves in our people, our culture, and our corporate purpose, it’s rooted in everything that we do.