Multi-Media Communications Specialist LOCATED in Birmingham, AL 35203. Onsite, to be responsible for technical setup, troubleshooting, customer training, and repair of mid-level audio visual production equipment.
This role will focus on the effective operation of audio-visual conferencing systems and control systems used to facilitate in-person and hybrid (virtual) meeting spaces, provide onsite support of systems, and perform preventative maintenance on company systems.
Must have experience in advanced control systems (Crestron, QSC, Extron & AMX), wired and wireless microphone systems, live operated and automatic mixing audio systems, VOIP interfaces, audio DSP processing, network interfacing of IP systems, video/graphics presentation switchers, direct view displays and projection systems.
Essential Duties and Responsibilities:?
Setup and/or install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment.
Resolve technical issues and troubleshoot as necessary.
Provide training on the operation of equipment to new users.
Support client technical needs for in-person and hybrid meetings.?
Connect audio/video calls with other office locations utilizing in-room meeting technology and Microsoft Teams meetings.
Ensure client satisfaction on projects and communicate progress with management and clients.
Cleaning, updating, maintenance, or repairs on audio visual equipment and researching potential upgrades.
Ability to diagnose computer and peripheral devices failures (and implement the associated corrective action).
Assist the A/V team with new builds and projects.
Strong teamwork and project management skills are needed.??
Must be willing and able to handle multiple tasks in a high-pressure work environment.?
Update and maintain equipment and software.?
Always maintain work areas and computer system readiness.?
Work with A/V integration companies on complex systems or system overhauls to minimize equipment down-time.
75% In person event production and technology.?
25% Collaborative Public Relations Creative Services project support.?
Required:
Experience operating sound, video, and lighting equipment during live events.
Be able to troubleshoot issues during live events (from networking to hardware).?
Show high attention to detail, including proven ability to manage multiple, competing priorities simultaneously.
Proven ability to creatively solve problems.?
Be comfortable in fast-paced work environments with the ability to react quickly and confidently.?
Have knowledge and expertise in the latest gear, programs, equipment, and best practices in event and livestreaming productions.?
Ensure objectives are met on time and within budget.?
Be able to build productive professional relationships with diverse clients and audiences, to achieve companys communication and business goals.?
Demonstrate a professional demeanor and excellent customer service with high-profile clients and executives.?
Candidate must model company behaviors of customer focus (Safety First, Unquestionable Trust, Superior Performance, Total Commitment)
A strong knowledge of Microsoft Teams and Zoom meeting solutions is essential.
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Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Submit resume (and samples if applicable) to: Yanique.Rhule@jobalert.creativecircle.com
Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.