Customer Service Representative

About the Company and Opportunity :

• CFS is working with a company to identify several Customer Service Representatives !
• The Customer Service Representative role will be with a small, fun, outgoing, and hardworking team!
• The ideal Customer Service Representative can utilize their multitasking skills and has great attention to detail!

Overview of the Customer Service Representative role :

• Handle an array of customer inquires via phone
• Swiftly gather and enter customer data
• Request documentation as needed and ensure proper follow-up with customers
• Research customer issues and inquires
• Route customer calls to the appropriate department as needed
• Collect and enter customer feedback
• Email correspondence with customers and internal team members

Requirements for the Customer Service Representative role :

• Ability to Multi-task in a Fast-Paced Environment
• Excellent Written and Verbal Communication Skills
• Light Excel skills Data Entry, Spreadsheets
• Desire to meeting key phone metrics
• Willingness to be a supportive team player
• Positive attitude

Additional Details :

This opportunity is 100% onsite to start then transitions to Hybrid (2 days at home, 3 days in)

The pay is $19.00 per hour

LI-Onsite

INJUN2024

ZRCFS

INJUN2024