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IT Support Specialist
Apply
$70k-86k (estimate)
Full Time 7 Days Ago
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Creative Financial Staffing is Hiring an IT Support Specialist Near Lansing, MI

Position: IT Support Specialist

Job Type: Fulltime, Permanent

Location: Grand Rapids, MI (Remote 2 days/week)

About the Company:

A leading provider of IT Services in the Grand Rapids, MI area is seeking a full-time, permanent IT Support Specialist to join their growing team of IT professionals! Here are a few reasons why you should apply:

  • Opportunity to work partially remote.
  • Continuous investment in peer-to-peer mentoring, paid training, and certifications.
  • Collaborative, team-oriented environment everyone works together to achieve the goals of the organization.
  • Great opportunity to expand on current IT knowledge and gain experience with a wide variety of hardware, software, and technology.

Job Description:

In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, & network support. Great opportunity to work with a variety of tools, software & hardware.

Preferred Experience for the IT Support Specialist:

  • Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools.
  • Experience with Office 365 Administration Portal, Active Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar.
  • Familiarity with Firewalls, VLANs and Multi-Factor Authentication (MFA).
  • Comfortable providing end-user support via phone, RMM tools, etc.
  • Strong communication and interpersonal skills.

Bonus Experience for the IT Support Specialist:

  • Certifications such as CompTIA A , Microsoft Certifications, Cisco Certifications, etc.
  • Experience working for a Managed Services Provider (MSP)
  • Experience with any of the following: ConnectWise, IT Glue, SolarWinds, WatchGuard, Ruckus, Veeam, Cisco Networking Products, Extreme Network Products, Ubiquiti, VMWare, Dell, Axix, 3OX and Adobe.
  • Experience with LAN/WAN, TCP/IP, Routers, Switches, Firewalls, Access Points, VPN, Citrix, VoIP, etc.

Benefits :

  • Medical/Dental/Vision Insurance
  • Retirement Plan w/ 3% match
  • 2 weeks PTO
  • Paid Training & Certifications

#LI-HM1

Job Summary

JOB TYPE

Full Time

SALARY

$70k-86k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/09/2024

WEBSITE

compusolveinc.com

HEADQUARTERS

Westbury, NY

SIZE

50 - 100

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

02/08/2022: Gainesville, FL

Step 3: View the best colleges and universities for IT Support Specialist.

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