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IT Support Specialist
$72k-89k (estimate)
Full Time 2 Weeks Ago
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Creative Financial Staffing is Hiring an IT Support Specialist Near Westerville, OH

IT Support Specialist (2nd Shift)
HybridWe are seeking a skilled and customer service-oriented IT Support Specialist to join our client's technical support team on the 2nd shift from 11am to 8pm. In this role, you will be responsible for providing technical assistance and troubleshooting computer systems, software, and hardware for our employees.
Responsibilities
  • Provide prompt and professional support to internal employees via phone, email, remote assistance, and in-person for a wide range of technical issues
  • Diagnose and resolve hardware, software, networking, and system problems
  • Document and track all support requests and resolutions in the ticketing system
  • Set up new computer equipment and perform software installations/upgrades
  • Maintain up-to-date knowledge of company systems, applications, and technologies
  • Assist with the creation and maintenance of technical documentation and training materials
  • Escalate complex issues to senior support staff or external vendors as needed
Requirements
  • 2 years of experience in an IT support role, preferably in a corporate environment
  • Strong working knowledge of Windows operating systems, MS Office suite, and common business applications
  • Experience with network administration, Active Directory, and remote support tools
  • Excellent troubleshooting, analytical, and problem-solving abilities
  • Ability to work 2nd shift hours from 11am to 8pm
Preferred Qualifications
  • Experience supporting macOS and Linux systems
  • Knowledge of IT security principles and best practices
  • Familiarity with scripting languages (e.g. PowerShell, Bash)
  • CompTIA A , Network , or other relevant certifications
#INMAY2024

Job Summary

JOB TYPE

Full Time

SALARY

$72k-89k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

06/27/2024

WEBSITE

compusolveinc.com

HEADQUARTERS

Westbury, NY

SIZE

50 - 100

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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