221 Online Customer Service Representative Jobs in Houston, TX
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Creative Pulse Ad is Hiring a Remote Online Customer Service Representative
Key Responsibilities:
- Provide prompt, courteous assistance to customers via phone, email, and chat, addressing travel-related inquiries, concerns, and requests
- Offer personalized travel recommendations, including flights, accommodations, car rentals, and activities
- Accurately process bookings and reservations, ensuring adherence to company policies and industry regulations
- Assist customers with itinerary changes, cancellations, and refunds, showing empathy and understanding
- Work with internal teams and external partners to effectively resolve customer issues and inquiries, ensuring a seamless travel experience
- Stay informed about travel destinations, trends, and industry developments to offer knowledgeable assistance and recommendations
- Strong customer service orientation with a passion for helping others
- Excellent communication skills, both verbal and written
- Proficiency in navigating computer systems and using customer service software and tools
- Detail-oriented with a focus on accuracy in processing bookings and reservations
- Ability to adapt to a fast-paced, remote work environment while maintaining professionalism
- Previous experience in customer service or hospitality is a plus, but not required
- Entry-level position with opportunities for career advancement
- Competitive commissions and incentives based on performance, offering unlimited earning potential
- Comprehensive training and certifications to equip you with the necessary skills and knowledge
- Access to travel perks and discounts, including reduced rates on flights, accommodations, and other travel-related benefits
Powered by JazzHR
cbYnV0Yhh9
Job Summary
Full Time
$43k-55k (estimate)
08/14/2024
09/11/2024
The job skills required for Online Customer Service Representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Online Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Online Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Online Customer Service Representative positions, which can be used as a reference in future career path planning. As an Online Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Online Customer Service Representative. You can explore the career advancement for an Online Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Online Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Online Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Online Customer Service Representative job description and responsibilities
Customer service representatives typically use a telephone, computer, and other office equipment.
05/06/2022: Rochester, NY
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
04/07/2022: Hopkinsville, KY
A customer service representative deals with customers who have questions concerning products, policies, or services.
03/25/2022: Rochester, MN
They would also be responsible to make profile updates to the customer’s account, such as updating an address or phone number when necessary.
04/02/2022: Tallahassee, FL
They may also handle product returns, cancel services, start services, or process refunds.
04/25/2022: Manchester, NH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Online Customer Service Representative jobs
Have a clear escalation pathway.
03/21/2022: Colorado Springs, CO
Measure and analyze customer feedback.
04/06/2022: Chillicothe, OH
Listen, understand and take action.
04/12/2022: Alexandria, LA
Deliver real time customer support.
05/05/2022: Anchorage, AK
Gain some customer service experience.
05/14/2022: Akron, OH
Step 3: View the best colleges and universities for Online Customer Service Representative.
Similar Jobs
Popular Articles
