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Customer Service Representative Position in North Platte, Nebraska
WINNER OF "BEST PLACES to WORK in COLLECTIONS" 2020 & 2021
Learn more about us here: https://video.credit-mgmt.biz/video/151/employee-testimonial
Job Title: Customer Service Representative North Platte, Nebraska
Salary Range: Up to $18 an hour, based on experience
Work Days/Hours: Monday thru Friday, 8:00am to 5pm
Position Summary: The Customer Service Representative is responsible for contacting consumers, gathering information needed on the account and setting up payment arrangements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma or Equivalent
Customer Service experience is preferred
Experience in call center environment desired
Experience in office environment preferred
Management/Supervisory experience preferred
COMMUNICATION/TEAMWORK SKILLS
Employee must have excellent communication skills and be able to work in a team environment
TECHNOLOGY SKILLS
Computer, including Microsoft Outlook and phone experience is preferred
WORK ENVIRONMENT
Employee works in a temperature controlled office environment. Incumbent sits at a desk during regularly scheduled work hours; continuously makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources.
Credit Management Services, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Credit Management Services, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Credit Management Services, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Credit Management Services, Inc. employees to perform their job duties may result in discipline up to and including discharge.
Full Time
$33k-40k (estimate)
04/15/2023
01/06/2024
credit-mgmt.com
GRAND ISLAND, NE
25 - 50
1989
MICHAEL MORLEDGE
<$5M
In business since 1926, Credit Management is a progressive collection agency that is continuously evolving ahead of its competition. We take pride in developing every employee, so they not only build a career, but also achieve their professional goals. Whether you work at our corporate office in Grand Island, NE, or one of our satellite offices in Lincoln or Kearney, NE, a career at Credit Management will be both challenging and rewarding for bright, innovative, and hardworking individuals. We believe it is what we do together that sets us apart in our industry. So come join our team of passio...nate, talented individuals who are fiercely devoted to our mission to recover the highest percentage of our clients bad debt while providing our best customer service, education, and community responsibility.
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