Who are we?

CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

CreditorWatch have achieved Top 10 AFR Best Places to Work 2022 and 2023 and certified Great Place to Work 2022 and 2023.

Your Role & Team:

The Collect product portfolio (a mix of data and software solutions) provides a diverse range of customers from Small Business owners to large Credit Analytics teams with tools and actional insights that help our customers recover more money faster, and with less effort - to help them get paid.

What you will do:

Reporting to the Head of Product and working with the portfolio's lead Product Manager, you will help define and drive the delivery of the product roadmap.

Drive the product by owning the product backlog, setting the right priorities, and defining a clear direction for all stakeholder teams throughout the business delivering the product i.e. Engineering, Dev Ops, QA, Product Designer and the rest of the Product team.

What you will bring:

• Experience building and growing SaaS products from ideation, to launch, to monitoring their success in the market day to day.
• Strong communication skills to focus team members across engineering and design to achieve successful team outcomes. This includes the ability to relay complex concepts simply to ensure goals and benefits are clear.
• Results driven: you have a firm focus on user value with a pragmatic attitude to incorporating commercial goals as part of each product release.
• Proven ability to lead delivery teams - drive the day-to-day delivery process, including clearing blockers, and ensuring backlog items are prioritised, developed and released on time while meeting defined product outcomes.
• Demonstrated acumen for synthesising market and customer insights into winning software capabilities.
• Continuous improvement mentality in all aspects; including product processes, ceremonies, and personal development.

Our Benefits:

• Keep Active - All employees get a Fitness First Platinum gym membership.
• Daily Fuel - Coffee's on us - you'll get a coffee card to grab your favourite pick-me-up every day. Breakfast and snacks? We've got you - our kitchen is well stocked with fresh fruit, bread, cereal and nutritious treats. We also offer regular catered lunches, asking you what you want, and giving you the food, you love.
• Wellness Days - On top of annual leave, all employees get one Wellness Day off per month. Whether you're pursuing physical activities, cultivating your mental well-being or supporting your community... this is your time to switch off from work and fill your cup.
• Monthly Massages - Relax and recharge to stay on top of your physical and mental game. We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it. Relieve physical tension and improve your well-being with a well-deserved massage.
• Bonus Shares - We offer our dedicated employees' performance-based bonuses, providing financial incentives to drive high performance. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
• Counselling - All our employees and their direct families get access to free counselling. This is a completely confidential service. Our commitment to mental health means that professional help is always available when needed.
• Fun Activities - We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah, we've got a boat), these monthly team-building activities will keep you feeling valued and connected.
• Legal Services - Our employees get access to free legal services - from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches.

Our Values:

• The 1%'ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
• We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
• We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.
• Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.

Our Hiring Process - We like to keep it simple:

Initial conversation with our Talent Team - As a way of introduction to CreditorWatch and getting to know yourself.

Hiring Manager meeting - to understand if there is a fit from both sides.

Team Leader meeting - this is a chance for you to showcase your leadership capability & skills.

Values / Culture meeting - to ensure we align with your Values, and you align with ours.

We are committed to you:

We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthdays and service anniversary celebrations.

We are an equal-opportunity employer, and we are committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.