Title: Program Director

Location: Raleigh NC –Hybrid

Duration: 12 Months

Type: Contract

Job Description :

The NC Department of Health and Human Services (DHHS) is seeking an experienced senior program director for a large-scale IT Modernization and Transformation initiative.

The NC Department of Health and Human Services (DHHS) is seeking an experienced senior program director within depth knowledge of public health to lead an IT modernization and transformation effort for DPH. This lead management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to strategize and build a strategic road map and plan that supports the organizational objectives. This position will interact with all levels of staff in DHHS including senior executive staff. This position will be responsible to refine the scope and support development of strategy, establish modernization roadmap and ultimately be responsible for ensuring that the initiatives are successfully delivered.

Responsibilities include but are not limited to:

• Work closely with program and project sponsors, PPMs, to identify and prioritize initiatives at a division level

• Establish and implement a governance model for the DPH data modernization program

• Collaborate with business and IT leaders along with, Project Portfolio Manager, and other staff to develop and prioritize identified efforts and develop modernization roadmap for DPH

• Determine data needs and support all the activities needed for the development of the Dashboard Visualization needed by the division

• Collaborate with stakeholders to develop the plan to deliver business intelligence solutions, dashboards and data visualizations.

• Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program

• Manage and obtain various DHHS and state approvals for initiating projects within the program

• Participates in the development of Statements of Work (SOW) and Request for Proposal (RFP) in collaboration with the business and other agency teams for projects within the program

• Manage multiple Vendor engagements

• Identify key requirements needed from cross-functional teams and Vendors

• Work with other program managers to identify risks and opportunities across multiple projects within the department

• Manage budget and funding channels for maximum productivity

• Tracks, maintains and present program details, progress, status, risk and other relevant topics to senior and executive management

• Work with Project Portfolio Managers and Project Managers within the program to develop and Maintain Program Level data across the multiple efforts and present Program dashboards in ESCs and maintain clear, effective, and transparent communications

• Manage resource allocations and expectations for program

• Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State security requirements

Skills:

• Proven ability to conceive and promote a strategic vision for data and data management

• Extensive Program management experience, planning and managing large complex technology business programs.

• Exposure to modern data architecture, data lake, data warehouse, and relational database structures

• Proven ability to work in a technically diverse environment with an assortment of products, platforms and services

• Experience with on-site, off-site and cloud-based database solutions

• The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills

• Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities

• Experience in communicating in a fashion tailored the audience and their needs

• Excellent written communication and presentation skills

• Demonstrates experience in working effectively with all levels of staff, clients and other IT personnel

• Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes and quality for a program

• Experience in proposing and leading strategic initiatives

• Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems

• Demonstrated ability to provide advice, assistance and leadership in improving the quality of IT projects, by focusing on program definition, management, repeatability and measurement

• Ability to build, influence, lead and motivate effective teams towards end results

• The ideal candidate would also have knowledge or experience managing projects for deploying systems using the Agile methodologies.

Management prefers applicants with the following:

• Candidate with PMP/PgMP Certification

• Candidate with Agile (PMI-ACP) Certification

• Experience managing or supervising large complex programs involving legacy system replacement projects

• Experience collaborating with State and Local Government

• Experience in complex, cross-functional team environments

• Public heath experience is a plus

Program Management experience managing multiple large complex projects

Experience in developing and prioritizing identified efforts and develop data modernization roadmap

Experience developing business case , Cost Benefit and market analysis

Proven track record of delivering IT projects within budget, scope and schedule.

Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability

Hands on experience managing project risk, cost, schedule, quality, testing, and communications.

Strong supervision, organizational, interpersonal and time management skills.

Demonstrated presentation, training skills, oral and written communication skills.

Experience in developing the plan to deliver business intelligence solutions, dashboards and data visualizations

Proven ability to conceive and promote a strategic vision for data and data management

PMI certification Project Management Professional (PMP)

Experience managing implementation of a statewide IT project

Experience managing or supervising IT application/system replacement projects

Exposure to modern data architecture, data lake, data warehouse, and relational database structures

Ability to work in a technically diverse environment with an assortment of products, platforms and services