Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.

Interview, hire, train, recommend performance evaluations, resolve problems provide open communication and recommend discipline and/or termination when appropriate.

Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.

Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes.

Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

Develop and conduct persuasive verbal sales presentation to prospective clients. Internally promote Crescent programs.

Meet with and entertain clients some of which will require travel.

Communicates both verbally and in writing to provide clear direction to the staff effectively and at times, with patience, tact and diplomacy to diffuse anger.

Initiate preparation of computerized annual Sales & Marketing Plan and executive plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.

Organize and/or attend scheduled Sales Department and related meetings.

Comply with attendance rules and be available to work on a regular basis. 

Self starting personality with an even disposition. Maintain a professional appearance and manner at all times. Must be willing to "pitch-in " and help co-workers with their job duties and be a team player.

Perform any other job related duties as assigned.