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Do you love interacting with people? Are you driven to provide an excellent guest experience? If so, the Courtyard/TownePlace Suites Suffolk Chesapeake has a position for you. We are currently looking for an energetic and outgoing person to join our guest team as a Front Office Manager.
Overview:
The Front Office Manager is responsible for the successful operation and administration of all front office departments to include: front desk, bell/door, concierge (if applicable). The Front Office Manager must ensure that the department is continually balanced while focusing on providing an exceptional experience to every guest and maximizing department profitability at the same time. The Front Office Manager is responsible for ensuring that all front office operations are carried out professionally, to standards and at the highest level of service. The Front Office Manager will achieve desired outcomes by planning, implementing and controlling effective departmental strategies that drive results and through the creation, development and maintenance of a competent, motivated and empowered front office staff. The Front Office Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff, supervisors and managers on a daily basis. The Front Office Manager will serve as the front office liaison to all other hotel departments.
Key Duties & Responsibilities:
Education and Experience:
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
Full Time
Business Services
$55k-75k (estimate)
06/27/2024
08/25/2024
crestlinehotels.com
VIRGINIA BEACH, VA
100 - 200
2000
THOMAS LYONS JR
$10M - $50M
Business Services
Crestline Hotels & Resorts LLC manages 123 hotels, resorts, conference and convention centers with nearly 18,500 rooms in 28 states and the District of Columbia. Crestline is among the largest independent hotel management companies in the United States. Crestline manages quality properties independently and under such well-regarded brands as Hilton, DoubleTree, Embassy Suites, Hampton Inn & Suites, Hampton Inn, Hilton Garden Inn, Homewood Suites, Hyatt House, Hyatt Place, Crowne Plaza, Holiday Inn, Marriott, Renaissance, Westin, Courtyard, Fairfield Inn, Residence Inn, SpringHill Suites and To...wnePlace Suites as well as Private Label/Independent properties.
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