308 Customer Service Jobs in New York, NY
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Crew Concepts is Hiring a Customer Service Near New York, NY
- Customer Support:
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products/services and assist customers with their needs.
- Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
- Order Processing:
- Process orders, returns, and exchanges accurately and efficiently.
- Coordinate with other departments to ensure timely delivery and resolution of customer requests.
- Documentation:
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Prepare reports on customer feedback and service issues for management review.
- Team Collaboration:
- Collaborate with team members to improve customer service processes and performance.
- Participate in training sessions and team meetings to stay updated on product knowledge and company policies.
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in a customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive attitude.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team.
- Empathy: Ability to understand and relate to customers' needs and concerns.
- Patience: Handle difficult situations with a calm and patient demeanor.
- Attention to Detail: Ensure accuracy in handling customer information and transactions.
- Time Management: Effectively manage time and prioritize tasks to meet customer needs.
- Adaptability: Quickly adapt to changing customer demands and company procedures.
Job Summary
Full Time
$55k-72k (estimate)
07/09/2024
09/08/2024
The job skills required for Customer Service include Customer Service, Problem Solving, Communication Skills, Customer Support, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.
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