Job Description

The HR Generalist, provides all general support of HR functions. This role is responsible for providing customer service to employees, managers, and the HR community in response to inquiries related to a broad range of HR-related topics, including but not limited to HR policy, staffing, benefits, and performance management. The HR Generalist will perform administrative, transactional, and data/records management activities in support of HR and HRIS functions, including processing life-cycle transactions such as onboarding, status change, compensation, separations, etc. to the business units on this account. Will assist in identifying best practices and organizational efficiencies, as well as mentor and train line managers to accurately apply human resource policies and programs within the unit.

COMPENSATION: The hourly rate of pay for this position is 68,000.00/year - 70,000.00/Year. This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

• Create and implement internal HR processes and procedures within ARAMARK guidelines.
• Maintain compliance with all applicable employment laws and regulations.
• Develop and advise innovative employee motivation and morale programs.
• Must possess strong interpersonal and communications skills.
• Ability to listen to employee concerns and have outstanding analytical problem-solving and interpersonal skills.
• Responsible for day-to-day HR functions including recruiting, staffing, hiring, training, development, coaching, incentives, and disciplinary procedures.
• Support Payroll Coordinator in reviewing and processing payroll.
• Support Payroll Coordinator and HR Coordinator with mandatory union report submission.
• Works with service desk, MyHR or IT when there is a problem
• Accurately inputs data corrections and changes in Aramark systems of record and payroll
• Follows ARAMARK policies and procedures and provides guidance to leadership in this regard
• May be required to work nights, weekends, holidays or as needed based on operational business needs.
• Work independently and effectively manage working times
• Support multiple projects at a time and will need to have the ability to multitask and meet set deadlines

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Experience working in a call center environment strongly preferred
• Strong computer/technical skills; previous HRIS experience preferred
• Bachelor’s degree in HR or related field strongly preferred
• Knowledge of HR concepts and terminology
• Effective verbal communication skills
• Effective listening skills
• Confirmed customer service orientation
• Confident phone presence
• Solid ability to grasp information quickly and probe optimally when required
• Excellent organizational skills and the ability to prioritize requests and duties
• Attention to detail
• Effective research, problem-solving, and follow-through skills
• Ability to remain positive under pressure
• Bilingual (English and Spanish) preferred
• SHRM-CP Preferred

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.