Job Description

The Process & Project Management Director is a key leader within the Collegiate Hospitality Growth team, empowered to make strategic decisions that drive sales process improvement and resource optimization to accelerate growth. As a pivotal member of the Strategic Solutions Group, this role involves spearheading the management of RFP responses, deal creation timelines, and the development and implementation of tools that enhance team productivity, efficiency, and transparency. The Director will proactively identify and address the evolving needs of the growth team, ensuring optimal performance.

In collaboration with CH Growth Leadership, Sales Directors, and Retention Directors, the Director will set and manage timelines for proposal and presentation deliverables, coordinating the necessary resources to ensure successful outcomes. The role demands autonomous leadership in the facilitation of proposal and presentation development, guaranteeing adherence to final delivery deadlines.

The Director will also oversee pre-RFP activities, manage current and future project management platforms, and handle the SSG support intake process. Additionally, this role includes maintaining a resource page for universal proposal content.

The Process & Project Management Director reports directly to the Senior Strategic Solutions Director.

Job Responsibilities

- Lead the review of RFPs and coordinate with the Strategic Solutions Group, Vice President for Growth, the lead seller, and the internal agency to develop and execute comprehensive project plans.
- Oversee and manage the Project & Process Manager, ensuring robust support for RFP response project plans.
- Provide leadership in reviewing RFP sections and aligning resources and timelines with the lead seller to meet proposal and presentation deadlines.
- Ensure all proposal content, organization, format, and layout comply with RFP requirements.
- Maintain an up-to-date knowledge base of proposal positioning, key metrics, references, and industry trends.
- Engage and manage internal and external resources to support the execution of project plans.
- Identify and implement business process improvements, tools, and resources that meet evolving business needs.

*The person for this role is expected to perform additional tasks as assigned, and the job description outlines the principal functions without providing an exhaustive list of all potential duties. The supervisor may assign logically related duties beyond those explicitly mentioned.

Qualifications

The ideal candidate will have:
- A minimum of two years of experience in growth support and/or project management.
- A bachelor’s degree from an accredited college or university in communications, marketing, business, or a related field.
- The ability to interpret and organize complex information to coordinate appropriate resources.
- Strong leadership skills to drive project success independently.
- Willingness to travel up to 25%. Relocation is not required.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.