SUMMARY

The ADO will help ensure the Area Director and Associate Directors are trained appropriately and align with the company’s mission and values. The ADO will be responsible for holding their teams accountable for training and successful completion of executing duties over Daytreatment and Residential programs, House Leads, and Team Leads, on a monthly and quarterly basis.

The ADO will ensure adherence to infrastructure growth and systems and sustainable systems for organizational structure that enforce the company’s mission and values. The ADO will work in conjunction with the COO to create a plan for increased direct hours for that location and continual involvement of organizational growth. Policy and procedural changes will be discussed in a Board of Executive Directors meeting that will involve collaborative decision-making to ensure implementation aligns with company mission and values.
The Area Director of Operations reports to the COO and will oversee operations and be responsible for growth and development of operations in Nevada. This position will help build and streamline systems that are created in the head quartered office. The area includes Mesquite and Las Vegas clinics and all remote locations in Nevada. Area is subject to change.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to

• Building infrastructure, systems for growth and development in developing new positions and speciality roles as we grow and expand our repertoire of services.
• Ensuring adherence to company policies and procedures and long-range, strategic planning and vision for the organization.
• Create and maintain relationships with community stakeholders and other community and industry leaders.
• Display leadership posture and decision-making skills to lead the Area.
• Provide a professional public presence on behalf of the company.
• Adhere to and communicate effectively short-term and long-term goals for the location and collaborate with the COO and executive team in communication about execution of these goals.
• Create systems and performance standards holding ADs, DTX Manager, and Team Leads accountable for their roles as it relates to infrastructure, job duties, growth and business systems.
• Create job descriptions as part of the infrastructure growth.
• Work with System Manager on those who are below productivity, missed deadlines of documentation, and unapproved overtime to rectify repeating offenses and hold Area Associate and Associate Directors responsible.Train location from the AD down to the FSSs/RBTs on administrative practices and Crimson infrastructure and protocols.
• Collaborate with Clinical Directors and Clinicians for auth/preauth and communicate priority in the queue client systems. Work with internal billing liaison on preauth process. Staff development and culture creation in conjunction with the executive team and COO.
• Work in conjunction with Executive Team members on needs of location and growth of programs and diversification of funding sources. This includes working with COO in negotiating contracts within and outside of the State of Utah as well as developing new contracts and growth with current contracts.Responsible for quarterly KPIs and target goals as directed by COO and owner.Participate in business development to ensure future growth and maintenance of relationships with all partnerships and community referral sources.
• Participate in audits as requested by COO and work with Systems Manager and Quality Assurance/Compliance officers.
• Hold Area Associate and Associate Directors accountable to all contracts and documentation standards and best practice for all documentation by FSSs/RBTs/SSWs.ADO will train on company values and standards promoting Crimson’s mission and vision. Conduct leadership meetings with DTX & ABA departments. ADO will participate in Weekly / Bi Weekly & Monthly meetings including but not limited to; Clinical, ABA, SOC/community, MAS, Safety Care, Trainings, and Community Fairs.
• Teaching and sharing company policies and procedures and supervising the Team Lead training process.Understand and have training in behavior management and the functional approach to mental health.
• Accounting responsibilities including but not limited to; Evaluating location budget and financial reporting, Audit Fidelity Checks and Behavior Management Checklists, PIP’s assistance and training.
• Oversee operations of vehicle and building maintenance requirements.Oversee residential programs and other DHS contracted programs. Responsible for training and knowledge of all DHHS/DSPD contracts and how to fulfill the SOW in each with precision and execution within all departments.Collaborate with HR Administrator on internal HR reportsHold performance reviews quarterly and annually for Area Associate and report to COO.
• Respond to staffing needs as appropriate in collaboration with executive team members, clinical directors and ADs.
• Report all compliance directives and quality improvements in Daytreatment and residential programs.
• Other responsibilities may include; prompt response and resolution to issues from client, consumer, caregiver, guardian, state workers, stakeholders, etc.
• Any additional tasks and responsibilities as determined by COO and/or other executive team members.Incident Reporting by ADs and submission of CI (critical incidents) via state guidelines.Responsible for company wide training systems for frontline and ADs. Collaborate with HR to make sure checklists and trainings are completed in the time they are required by state.

MINIMUM QUALIFICATIONS

Education : Bachelor’s Degree in behavioral health related field

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications listed below are representative of the minimum knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Education: Bachelor’s Degree Required

Managerial experience: Minimum 6 years

Business operations experience: Minimum 5 years

Organization behavior management: Minimum 6 years

Finance: Minimum 3 years experience

This role is ideal for a results-driven and strategic leader who is passionate about driving business growth and operational excellence. If you are looking for a challenging and rewarding role that offers the opportunity to make a significant impact, we encourage you to apply.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Management: 1 year (Required)

Ability to Relocate:

• Las Vegas, NV: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person