Do you pride yourself on your attention to detail and excellent organizational skills?
Are you skilled in managing front office operations with a focus on impeccable client service and operational efficiency?
Do you excel in handling multiple tasks, ensuring no client or visitor slips through the cracks, and thrive in a role that combines administrative duties with client interaction?
Are you ready to step into a pivotal role at a law firm dedicated to delivering justice, where your work directly contributes to client satisfaction and smooth office operations?
Final question: When faced with a challenge, do you get excited or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email recruit@crisp.co only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
** RECRUITERS DO NOT CONTACT **
The Law Offices of Bryan Musgrave, P.C., established by Bryan N. Musgrave, are a testament to dedicated legal service and client advocacy in Springfield, Missouri. Not just any law firm, Bryan Musgrave's team specializes in representing individuals who have suffered injuries due to accidents or negligence. Their commitment to their clients is unwavering, as they navigate through the complexities of personal injury law.
This firm stands out for its skilled legal professionals who tirelessly advocate for those affected by injuries, ensuring that each client's case is handled with utmost care and expertise. Your role in this environment will be crucial in assisting with office operations that have a significant impact on people's lives. Working at the Law Offices of Bryan Musgrave means being part of a team known for its dedication, legal prowess, and commitment to securing justice and fair compensation for clients.
What You'll Do:
Front Desk Management:

• Professionally administer all incoming calls, ensuring they are redirected accordingly per law firm policy.
• Use case management software (Needles) to determine who the call needs to go to and find out what the call is in regards to.
• Greet guests in a professional, friendly, hospitable manner.

Office Maintenance:

• Open and close the conference room area, checking periodically.
• Conference room maintenance: clean table after each use, straighten chairs, turn off lights, and so on.
• General, light pick-up and tidying as needed, including washing water glasses or cups.

Administrative Support:

• Make phone calls and prepare documents/letters as needed to help paralegals and attorneys.
• Perform a variety of clerical duties.
• Take inventory of office supplies and keep the break room stocked with client refreshments.
• Scan and maintain closed client files into PDF file storage and add links to Needles.

Client Interaction:

• Enhance the client intake process, ensuring that no client inquiry goes unaddressed, thereby improving client engagement and satisfaction.
• Act as a critical liaison between potential clients and attorneys.

Additional Duties:

• Assist with special projects as needed, demonstrating flexibility and a willingness to help the team.

What We're Looking For:
Client-Engagement Skills:

• We seek a candidate adept at ensuring no client inquiry goes unaddressed, reflecting a strong commitment to client service and engagement.
• Ability to build rapport and inspire trust and confidence in clients to maintain relationships is critical.

Organizational and Multitasking Abilities:

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Attention to detail and accuracy in handling administrative tasks.

Communication Skills:

• Excellent communication skills for building relationships with clients and team members - both spoken and written.

Flexibility and Dedication:

• Flexibility to work partially after hours is essential, demonstrating a commitment to meeting the firm's dynamic needs.
• Willingness to learn and adapt to new processes and technologies.

Why You Should Work Here:
Central Role in Office Operations:

• As our Receptionist, you'll play a key role in the smooth operation of our office, directly contributing to client satisfaction and the firm's success.

Collaborative and Rewarding Environment:

• Join a team where your efforts in managing the front desk and supporting office functions are valued, fostering a dynamic and fulfilling work atmosphere.

Opportunities for Career Advancement:

• This position offers significant opportunities for personal and professional growth, with the potential to evolve into specialized roles as the firm expands.

Additional Perks:
Bonus Opportunities:

• Potential bonuses for after-hours work, including a bonus for every signed contract achieved through returned calls.

Health and Retirement Benefits:

• Comprehensive health insurance and retirement plan options to support your long-term health and financial security.

Accrued Paid Time Off:

• Earn PTO with increasing accrual rates the longer you're with the firm, starting with 3 weeks after one year of service.

Dynamic Work Environment:

• Be part of a team that values flexibility and responsiveness, with opportunities to contribute significantly to client success and firm growth.

We're all about working hard and staying humble at The Law Offices of Bryan Musgrave. In the spirit of humble bragging, here are some of our accolades that reflect our commitment to excellence:
Leadership and Community Service:

• Bryan Musgrave, a respected member of the legal community, serves on the Board of Directors for the Springfield Metropolitan Bar Association and the Springfield Symphony Orchestra.

Commitment to Justice:

• Our involvement includes volunteering for Legal Services of Southwest Missouri and providing pro bono services for court appointments in criminal cases.

Join our firm, where we combine hard work and humility with a relentless pursuit of justice, serving our clients with dedication and expertise.