Our client, a privately owned company with a presence in 9 states, is growing exponentially and needs to add staff to help with the demand. They are looking for a personal lines account manager to handle middle-market accounts.
Responsibilities:

• Manage a portfolio of personal lines insurance accounts, maintaining client relationships and providing tailored solutions.
• Build and maintain strong client relationships, addressing inquiries and ensuring exceptional customer service.
• Assess client risks, recommend appropriate coverage, and mitigate gaps in protection.
• Collaborate with underwriters and insurance carriers to negotiate terms, pricing, and policy changes.
• Process policy transactions accurately, stay updated on industry trends, and optimize workflows to enhance the client experience.

Requirements:

• Previous experience as a Personal Lines Insurance Account Manager or similar role, demonstrating a strong understanding of personal lines insurance products, coverages, and underwriting guidelines.
• Excellent communication and interpersonal skills to build rapport with clients and internal stakeholders.
• Detail-oriented with exceptional organizational skills to manage multiple client accounts, prioritize tasks, and maintain accurate documentation.
• Proactive and customer-focused mindset, anticipating and meeting client needs with professionalism, responsiveness, and empathy.

This position is fully in-office. They provide a great work-life balance and compensation plan with a salary up to $55,000 for the right candidate.