Summary/objective

The warehouse lead is responsible for always providing excellent customer service, maintaining warehouse inventory, and overseeing the warehouse responsibilities.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Competencies

• Client Service - Responds to the clients and anticipate their needs
• Conflict Resolution - Works to resolve differences and maintain work relationships
• Decision Making - Makes decisions and takes responsibility for them
• Ethics - Fosters a diverse and respectful workplace
• Even Temperament - Controls emotions without retaliating against negative behavior
• Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
• Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
• Initiative - Remains proactive when suggesting improvements and solving problems
• Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
• Persuasive Communication - Displays verbal and written communication that influences others
• Problem Solving - Solves problems while ensuring rules and directives are followed

Supervisory responsibilities: Yes

Work environment: Retail, store environment and working in warehouse subject to varying temperatures, to include heat and cold

Physical demands: Must be able to lift up to 50 pounds repeatedly

Travel required: May have to drive delivery truck between store locations

Required education and experience:

• High School Diploma, GED or equivalent
• Forklift experience
• Valid Class C Driver License

• Positive attitude, detail and customer oriented with good multitasking and organizational ability
• Communication skills; both verbally and in writing