At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

A Riverside Conference Experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors.

• 248 well appointed guestrooms
• Over 70K square feet of state of the art meeting & event space
• Three food & beverage outlets
• 62 acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination

Become an extension of the client by disseminating all the group requirements to the respective departments in the conference center. You will ensure the timely distribution of all BEO�s to the appropriate departments and be the on-site contact for the client during the meeting.

Produce BEO�s and convention resumes and maintain detailed files, records and trace systems. Verify all space requirements and meeting room set-ups with the client and ensure that public space needed by conventions is properly maintained and in good condition.

Make sure that all special arrangements, food and beverage needs and requests are set up and that all BEO�s are signed by authorized representatives. Determine revisions in agendas, reconfirm space blocked with Delphi and release any space no longer required.

Finalize the program/agenda with the client and check all scheduled functions one hour prior to the starting time. Achieve and/or exceed budgeted sales and operate within budgeted guidelines by maintaining effective controls.

In addition, you will review function sheets and work with the appropriate departments to assure quality and satisfaction. Additional responsibilities will require you to maintain positive guest and employee relations and to increase Guest Satisfaction scores by ensuring prompt, courteous and proper service.

Bachelor�s Degree or university program certificate and one to two years of related experience or equivalent combination of education and experience.

Must have a strong hotel background in Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts. Working knowledge of Word, Excel, Internet, Delphi and Meeting Matrix or a similar system.

Ability to read and interpret documents and to write routine reports and correspondence. Excellent organizational, communication and mathematical skills are required.