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Customer Relations Representative
Crown Connect Irving, TX
$42k-53k (estimate)
Full Time 5 Days Ago
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Crown Connect is Hiring a Customer Relations Representative Near Irving, TX

Crown Connect, Inc. is a fast-paced customer acquisition company dedicated to helping our clients expand their customer base and drive growth. We specialize in innovative outreach strategies and solutions to connect brands with potential customers. As a Customer Relations Representative, you will play a crucial role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.
Customer Relations Representative Responsibilities:
  • Collaborate with cross-functional teams, including marketing, customer service, and operations, to ensure seamless campaign execution
  • Proactively engage with customers to understand their needs, preferences, and challenges
  • Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Assist in maintaining accurate and up-to-date sales records, customer databases, and campaign reports
  • Troubleshoot issues, identify solutions, and liaise with internal teams to ensure timely resolution
  • Identify opportunities for upselling and cross-selling additional services that align with clients' needs and objectives
Customer Relations Representative Qualifications:
  • Proven experience in customer relations, account management, or a similar role
  • Excellent interpersonal, communication, and negotiation skills
  • Strong problem-solving abilities and a solution-oriented mindset
  • Proficient in using CRM software and other relevant tools
  • Ability to multitask, prioritize, and manage time effectively
  • Adaptability and resilience in a fast-paced and evolving environment
  • A passion for customer satisfaction and a genuine interest in helping clients succeed
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Job Summary

JOB TYPE

Full Time

SALARY

$42k-53k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

07/20/2024

WEBSITE

crownconnect.com

HEADQUARTERS

San Bernardino, CA

SIZE

25 - 50

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The job skills required for Customer Relations Representative include Customer Service, Problem Solving, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Representative job description and responsibilities

A Customer Relations Representative comes under the career category of Customer Service Representative.

02/22/2022: Springfield, OH

Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.

03/08/2022: Minneapolis, MN

They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.

02/02/2022: Greenville, SC

Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

01/23/2022: Orlando, FL

Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.

01/29/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Representative jobs

Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.

02/12/2022: Tuscaloosa, AL

Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.

02/17/2022: Lynchburg, VA

Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.

02/26/2022: Roanoke, VA

Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.

01/22/2022: Philadelphia, PA

Start with awareness and training.

02/07/2022: Santa Barbara, CA

Step 3: View the best colleges and universities for Customer Relations Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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