Crown Eurocars of Dublin is hiring an Appointment Setter for their busy automotive service department.
As an appointment setter, you will play a crucial role in ensuring excellent customer service and maximizing the profitability and efficiency of our automotive service department. You will be responsible for scheduling and confirming appointments for vehicle maintenance and repair services.
This is a full-time, on-site position with a competitive hourly compensation between $14 and $18 per hour - depending upon experience and overall qualifications.
Crown Eurocars of Dublin is part of Crown Automotive Group, a family-owned dealership group headquartered in St. Petersburg, FL since 1969 with several locations in Florida, Tennessee and Ohio.
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We offer a great benefits package that includes the following:

• Competitive pay
• Medical, dental and vision insurance
• Short- and long-term disability coverage
• Life insurance
• Flexible spending accounts
• 401K w/ company match
• Paid Time Off (PTO)
• The stability of an established company
• Paid training
• Opportunity for growth and advancement
• Opportunities to serve your community

Responsibilities include:
- Contact customers to schedule and confirm appointments for vehicle maintenance and repair services
- Maintain an organized and up-to-date schedule of appointments
- Follow up with customers to ensure satisfaction and obtain feedback for improvement
- Communicate with service advisors and technicians to ensure timely and efficient completion of appointments
- Utilize customer service skills to build and maintain positive relationships with customers
- Utilize knowledge of automotive services and products to effectively recommend and schedule services for customers
- Manage and maintain customer records and appointment information accurately
- Continuously strive to meet or exceed set sales targets and appointment goals
Requirements as below:
- High school diploma or equivalent
- Prior experience as an appointment setter or in a customer service role is preferred
- Excellent communication and interpersonal skills
- Ability to multitask and handle a high volume of calls and appointments
- Basic understanding of automotive services and products
- Proficient in using computers and experience with customer management software is a plus
- Ability to work efficiently and independently in a fast-paced environment
Thank you for considering joining our team at Crown!
This position requires pre-hire background check/drug screen.
We are a drug-free workplace.
EOE/DFWP
Why choose Crown?
Crown Automotive Group is family owned since 1969 headquartered in St. Petersburg, FL with locations in FL, TN and OH.
We care , and it ' s important for us to support our community in a big way like Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, John's Hopkins All Children's Hospital, the National Pediatric Cancer Foundation and H. Lee Moffitt Cancer Center, to name a few.
We're the official automotive dealers of the Rays and the Tampa Bay Lightning. Recognized as a Top Workplace 2021 through 2024 by the Tampa Bay Times .
Crown is an award winning team in the constantly changing automotive space and a growing company.
We are proud of our company and team!