3 CUSTOMER CARE PROFESSIONAL Jobs in Fairburn, GA
Crown Linen, LLC is Hiring a CUSTOMER CARE PROFESSIONAL Near Fairburn, GA
Duties And Responsibilities
- Assisting in the daily growth and development of our company within assigned area(s).
- Assisting with efforts of new business acquisition as requested by management.
- Expertly managing the needs of internal and external customers and provide support by phone, electronic communications, and in-person visits.
- Business to Consumer B2C sales of goods or services to new business prospects.
- Preparing and communicating reports and presentations to the management team on weekly incidents and on-going issues resolved and unresolved.
- Professionally handle all incoming requests from customers and ensure that issues are resolved promptly and accurately.
- Confers with department managers to determine the progress of work and to provide information on changes in processing methods requested by the client and/or to provide follow-up and status information to the client.
- Provide weekly incident reports or as often as required to provide resolution to clients.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact our customer experience.
- Provide support to Operations and Sales staff as needed.
- Research and identify evolving industry standards to improve communication with clients.
- Maintain a balance between company policy and customer benefit in all decision-making processes.
- Other duties as assigned.
- BA / BS and 2 years’ experience in sales/marketing or related fields or equivalent combination of education and experience.
- Excellent customer service and communication skills are a must.
- Excellent organization skills (able to multi-task, prioritize, plan, and execute).
- Intermediate to advanced knowledge of MS Office products.
- Great interpersonal skills and social competency.
- Professional demeanor, organized, and reliable.
- Effective and skillful communication skills.
- Ambition, a strong work ethic, and an earnest willingness to learn.
- Results-driven attitude with a hunger for success.
- The ability to excel in a high-energy, fast-paced environment is a must.
- Ability to effectively collaborate and work in a team-based environment.
- Must possess superior conflict resolution skills.
AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY
Inside work: protected from weather conditions
FREQUENTLYOCCASIONALLY
RARELY
NEVER
Outside work: no effective protection from weather
FREQUENTLY
OCCASIONALLYRARELY
NEVER
Both inside and outside work: activities occur both inside and outside an office enclosure
FREQUENTLY
OCCASIONALLY
RARELY
NEVERExtreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day
FREQUENTLY
OCCASIONALLY
RARELY
NEVERExtreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day
FREQUENTLY
OCCASIONALLY
RARELY
NEVERNoise: customers must shout to be heard over ambient noise level (hearing protection required)
FREQUENTLY
OCCASIONALLY
RARELY
NEVERVibration: exposure to oscillating movements of extremities or whole body
FREQUENTLY
OCCASIONALLY
RARELY
NEVERPotential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc.
FREQUENTLY
OCCASIONALLY
RARELY
NEVERTerminal viewing: extended viewing of screens
FREQUENTLY
OCCASIONALLYRARELY
NEVER
Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc.
FREQUENTLY
OCCASIONALLY
RARELYNEVER
Oils: air and/or skin exposure to oils and other cutting fluids
FREQUENTLY
OCCASIONALLYRARELY
NEVER
Respirator: use of a respirator is required
FREQUENTLY
OCCASIONALLY
RARELYNEVER
Physical stamina: due to emergency or workload demands, subject to extended work hours requiring stamina beyond normal demands or levels
FREQUENTLY
OCCASIONALLY
RARELYNEVER
None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment)
FREQUENTLYOCCASIONALLY
RARELY
NEVER
Essential Abilities And FunctionsACTIVITY
FUNCTION
AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY
EssentialNon-Essential
Rarely
Occasionally
Frequently
Standing (on a hard surface)
X
Stairs
X
Walking
X
Sitting
X
Twisting
X
Stooping
X
Crouching
X
Crawling
X
Talking
X
Hearing
X
Reaching
X
Seeing
X
Balancing
X
Pushing up to 50 lbs.
X
Pulling up to 50 lbs.
X
Grasping
X
Lifting or carrying up to 50 lbs.
X
Feeling
X
Moving (continuous motion)
X
Using precise hand movements
X
Reasoning or solving problems
X
Reading
X
Writing
X
Performing mathematical calculations
X
Adhering to deadlines under pressure
X
Learning or retaining technical information
X
Interacting with customers or visitors
X
Job Summary
Other
Retail
$47k-61k (estimate)
05/31/2024
07/25/2024
crownlinen.net
FAIRBURN, GA
200 - 500
2003
Private
$10M - $50M
Retail
Related Companies
The job skills required for CUSTOMER CARE PROFESSIONAL include Customer Service, Problem Solving, Communication Skills, Customer Care, Presentation, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER CARE PROFESSIONAL. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER CARE PROFESSIONAL. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER CARE PROFESSIONAL positions, which can be used as a reference in future career path planning. As a CUSTOMER CARE PROFESSIONAL, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER CARE PROFESSIONAL. You can explore the career advancement for a CUSTOMER CARE PROFESSIONAL below and select your interested title to get hiring information.
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