19 Customer Service Coordinator Jobs in Manteca, CA
CRST The Transportation Solution, Inc. is Hiring a Customer Service Coordinator Near Manteca, CA
Division: CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Dedicated Solutions is divided into East and West divisions.
Scheduled working hours : Saturday and Sunday from 7am to 330pm, Monday - Wednesday from 8am to 4pm. Due to the shift this role is eligible for extra pay via shift differential.
Job Summary: Ensures delivery of excellent customer service through accurate and fast processing of driver's paperwork. First point of contact for drivers and dispatchers with inquiries regarding paperwork. Builds and maintains business relationships with other departments within the company by providing prompt and accurate research for Billing.
Job Responsibilities:
Create orders in LME with direction from Fleet Managers
Research missing billing documents
Support drivers with fueling issues
Send driver updates to customers
Research and send POD's to customers
Accept load tenders in EDI
Research loads for billing
Processing proof-of-deliveries so orders can be billed
Troubleshooting billing discrepancies
Provide administrative support for Fleet Managers and Manager
Organizing, filing, and general office functions
Education, Experience, Qualifications:
6-12 months experience in a relevant field
The pay range for this position is $16.90 and $22.65.A final offer amount is dependent on factors including prior relevant experience, knowledge, and location.Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.Shift differential is on top of the hourly base pay.
The CRST Core Values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.
EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary
Full Time
$45k-57k (estimate)
06/29/2024
07/12/2024
crst.com
VESTAVIA, AL
3,000 - 7,500
1955
JOHN M SMITH
$500M - $1B
Transportation
Related Companies
About CRST The Transportation Solution, Inc.
CRST is one of the nations largest transportation companies with revenues of $1.4 billion and more than 5,000 employees and contractors nationwide. Through all of our operating companies, we provide total transportation solutions and comprehensive logistics services to customers all over North America. We know the extraordinary dedication and work ethic of CRSTs employees have been the power behind our success. CRSTs explosive growth over the past five years allows us to continue expanding our workforce. We are currently recruiting talented people with moxie the ability to face challenges wit...h spirit, courage and determination, the IT factor that makes our company and employees successful. If you have moxie and are looking to join an extremely successful, stable company with many advancement opportunities look no further. Please check out the list of available opportunities on our careers page.
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The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
