At CRT Programs, we are dedicated to enhancing the quality of life through the promotion of mental healing and well-being. Join our exceptional team and be a catalyst for positive change in the lives of countless individuals!

Nestled in the heart of Sylmar, California, our esteemed mental health residential treatment program boasts a cozy 16-bed facility. Our clientele typically presents with diagnoses such as depression, anxiety, delusional disorders, and bipolar disorder. Please note, we prioritize the safety and well-being of all residents, therefore, individuals exhibiting violent behavior or actively experiencing psychosis are not admitted into our program.

Are you well-versed in managing residential treatment programs and possess a comprehensive understanding of DSS, DHCS, and Joint Commission regulations, as well as California compliance standards? If so, we warmly invite you to apply!

***THE ANTICIPATED START DATE FOR THIS POSITION IS MID SEPTEMBER

Under the direct supervision of the Chief Operating Officer, this pivotal role encompasses a diverse array of responsibilities essential for the seamless day-to-day operations of the program:

• Performance Management: Exercise diligent oversight of staff performance to ensure operational efficiency.
• Client Satisfaction and Program Completion: Strive to uphold high levels of patient satisfaction and minimize non-completion rates within the program.
• Recruitment and Retention: Spearhead the recruitment, interviewing, hiring, and training processes for direct care support staff.
• Client Schedule Development: Collaborate closely with the clinical director to craft and refine client schedules.
• Staffing Schedule: Take the lead in developing staff schedules, ensuring optimal coverage at all times.
• Quality Assurance: Uphold stringent standards to ensure the safety and upkeep of the facility.
• Leadership and Morale: Foster a positive and supportive environment to maintain both client and staff morale.
• HR Coordination: Liaise with HR to facilitate the seamless onboarding of new staff members and the appropriate handling of terminations.
• Community Engagement: Cultivate and nurture relationships with FSP providers as part of our ongoing community outreach efforts.
• Continuous Availability: You will be required to be on-call 24/7 to handle potential crises, although calls after 6:00 p.m. are infrequent.
• Crisis Management: Should a crisis arise, your physical presence at the facility may be necessary for effective resolution.

Job Type: Full-time

Schedule:

• 8-hour shift
• Four weekdays and 1 weekend day is required - hours are 8:00 a.m. - 4:30 p.m. or 10:00 a.m. - 6:30 p.m.
• On call

Work setting:

• In-person - onsite

Experience:

• Joint Commission Accreditation standards: 1 year (Preferred)
• Computer and EMR system literacy ((3 years Preferred)
• California DSS regulations for MH programs: 1 year (Required)
• California DHCS regulations - 1year (Preferred)Work Location: In person