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CRU’s rapidly growing B2B Communities newsletter/events business is seeking a commercially minded Customer Success Executive who is looking to leap ahead in their professional career. The Customer Success Executive will be responsible for successfully onboarding subscribers to CRU’s Communities, assisting them fully leverage the benefits, and encouraging members to attend relevant CRU conferences.
As this is a new role in the business, there are many opportunities for an enthusiastic and entrepreneurial person to make an immediate and direct impact on business profitability through increased client satisfaction, retention rates and revenue through conference registrations. The selected candidate will play a critical role within the Communities team as they will be proactively engaging with clients and will be the Voice of the Customer feeding back with product sentiment to the team. The Customer Success Executive will report to the Head of Sponsorship & Exhibition.
Key Responsibilities & Accountabilities
CRU Communities:
CRU Conferences:
Minimum Required Qualifications
Knowledge & Experience
Skills & Competencies
Full Time
Consumer Services
$58k-72k (estimate)
06/24/2024
07/21/2024
cru.org
ARLINGTON, TX
7,500 - 15,000
1951
NGO/NPO/NFP/Organization/Association
$500M - $1B
Consumer Services
Cru provides religious community services.
The following is the career advancement route for Customer Success Executive positions, which can be used as a reference in future career path planning. As a Customer Success Executive, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Executive. You can explore the career advancement for a Customer Success Executive below and select your interested title to get hiring information.