You haven't searched anything yet.
Job Title: Customer Relations | Location: |
Reports To: Executive Offices | Department: |
FLSA Status: Non-exempt | Job Code: |
Supervises Others: No |
SUMMARY
The Customer Relations/Fleet Assistant will be responsible for receiving, assessing and professionally and appropriately responding to customer relations claims. This person is responsible for reviewing customer concerns and recommending compensation when appropriate. This position is also responsible for accurate tracking of compensation and claims relating to customer relations. The objective of this position is to connect with customers one on one with the goal of retaining them as a customer while making sound decisions for the business. The position is also responsible for reading, researching and responding to online reviews.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience
High School or equivalent diploma required; Bachelor's degree from four-year College or university is desired; prior related work experience desired. Ability to type with speed and accuracy is required. Proficiency in Microsoft Office products (Access, Excel, Word) is desired.
Physical Demands
While performing the duties of this Job, the employee is regularly required to sit, talk or hear and use hands to handle, feel, or type. The employee is occasionally required to stand; walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
Working conditions are normal for an office environment.
Acknowledgements
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.
It is the Companys intent that this Job Description comply with all applicable local and state laws and regulations. Cruise America will not enforce any portion of this Job Description to the extent that it conflicts with any local or state laws or regulations.
Other
Retail
$72k-88k (estimate)
05/06/2024
06/29/2024
cruiseamerica.com
MANASSAS, VA
200 - 500
1972
Private
ROBERT MILLER
$50M - $200M
Retail
Cruise America is an online platform that allows users to search and book for rental recreational vehicles.
The job skills required for PT Customer Relations Specialist - Mesa, AZ include Microsoft Office, Written Communication, Attention to Detail, Work Ethic, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a PT Customer Relations Specialist - Mesa, AZ. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PT Customer Relations Specialist - Mesa, AZ. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for PT Customer Relations Specialist - Mesa, AZ positions, which can be used as a reference in future career path planning. As a PT Customer Relations Specialist - Mesa, AZ, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PT Customer Relations Specialist - Mesa, AZ. You can explore the career advancement for a PT Customer Relations Specialist - Mesa, AZ below and select your interested title to get hiring information.
If you are interested in becoming a Customer Relations Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Relations Specialist job description and responsibilities
Customer agents talk to customers on behalf of businesses and companies.
02/16/2022: Sioux City, IA
Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.
04/10/2022: Port Arthur, TX
Assist customer with transportation needs and document all calls via center tracking systems schedule, modifying and canceling reservations, as required and the follow- ups as needed; promote great listening skills.
03/08/2022: Hialeah, FL
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
04/09/2022: Fayetteville, AR
Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.
03/09/2022: El Paso, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Relations Specialist jobs
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
04/02/2022: Youngstown, OH
Validate and qualify new customers before referring to the appropriate sales manager.
01/26/2022: Grand Forks, ND
Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
01/24/2022: Raleigh, NC
Measure and analyze customer feedback.
03/31/2022: Burlington, VT
Delivered exceptional levels of customer satisfaction through excellent sales service.
03/02/2022: Lincoln, NE
Step 3: View the best colleges and universities for Customer Relations Specialist.