Main Responsibilities of a Crew Member

• CUSTOMER SERVICE: Instinctively serve the customer with a smile and genuine intentions to provide customers with a great experience. Always act in a way that represents the “Crumbl Culture”.
• BAKING CRUMBL COOKIES: Follow Crumbl recipes with exactness and care. Pay close attention to the details of each cookie, making sure consistency and quality is experienced every time.
• PRESENTATION & CLEANLINESS: Be detailed with each cookie’s presentation, ensuring no steps are skipped, and the final product is warm, delicious, presentable, and filled with lots of Crumbl love. Constantly clean and maintain order with the equipment and utensils used, as well as keeps the kitchen areas presentable and safe.
• TEAMWORK: Understand the importance of delivering on individual role responsibilities but also shows a desire and effort to support fellow crew members perform other business tasks.
• EFFICIENCY: Have a mindset and work-ethic that is focused on providing exceptional service and Crumbl products in a quick manner. Commits to performing all duties extremely well at a pace that creates a memorable experience for the customer.
• TECHNOLOGY: Understand and use Crumbl business technology applications efficiently. Stays current on all training and displays a high level of performance in the technology tools used.
• KITCHEN EQUIPMENT: Safely and properly operates Crumbl kitchen equipment and utensils. Shows respect and ownership over the equipment, utensils, and other kitchen material.
• Responsibilities of a Shift Lead
• Training and supervising staff
• Dealing with customer complaints and inquiries
• Maximizing profitability and productivity
• Motivating staff to meet quality and store operation goals
• Ensuring compliance with safety and health regulations
• Communicating with owners
• Providing opportunities for staff advancements
• Assigning crew members to stations
• Make sure all employees stay on task

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person