Sales at Crunchbase

As an Enterprise Solutions Engineer, you will be the ultimate product specialist, working alongside sales and customer success to demonstrate the value of the Crunchbase platform through proof of concepts (POCs), demos, best practices sessions and technical evaluations. You will play a key role in completing requests for proposals (RFPs) and security questionnaires, building technical resources to empower the sales team, and identifying and resolving key technical objections. Your proactive collaboration across departments, including Revenue, Product Management, and Engineering, will be crucial in ensuring successful deal closures and renewals. Additionally, you will partner with clients’ sales operations/leadership teams to showcase ideal workflows and use cases with our Enterprise Solutions. This role will be split by the following: 40% Sales Engineering, 40% Solution Architecture / Customer Success, 20% Systems Engineering / Product Alignment.

What You’ll Do:

• Work alongside sales and customer success as the ultimate product specialist.
• Enable POC/POV execution from the technical side and leverage insights into data
• ​​Create and deliver impactful presentations, white papers, product demos, sample solutions, and discussions to increase awareness and drive adoption of Crunchbase products.
• Assist in completing RFPs, including security questionnaires.
• Build technical resources that empower the sales team in competitive scenarios.
• Identify key technical objections and develop scalable strategies to resolve technical blockers.
• Proactively collaborate cross-functionally to overcome challenges and ensure successful deal closures.
• All technical pre/post-sales support. Includes customized application engineering and solutions, implementation, training, and maintenance. Assesses the application of firm products to meet customer needs.
• May help prepare product specifications for development and implementation of client solutions.
• Partner with clients’ leadership teams to showcase ideal workflows and use cases with our Enterprise Solutions.
• Synthesize customer feedback and interactions to identify common themes or opportunities.

What We’re Looking For:

• 4 years of experience as a Solutions Engineer or Technical Account Manager.
• Ability to troubleshoot with customers at a technical level, including working with customers’ and prospects’ tech teams.
• Comfortable independently developing and implementing recommended approaches to sophisticated or ambiguous problems while making thoughtful trade-offs.
• Aptitude to learn about relational databases in Data Platforms and APIs using Python, Java, and Postman.
• Able to understand high-level system architecture and consider built-in trade-offs when building demos and solutions.
• Can develop relationships with all levels across the organization. You will be as comfortable talking or making a presentation to C-Suite executives as you would with developers or product managers.
• Excellent verbal and written communication skills.
• Proficient with Salesforce, Google Office Suite and other software tools.
• Knowledge of the SaaS enterprise software space, especially around sales tools such as HubSpot, Consensus, Outreach, Snowflake and Airtable.